“Refused to refund even though security tag still attached, packages sent open as if taken from a mannequin, and later than when the “clothes will be delivered.” Dispute resolved by my credit card company because their customer service is awful. Next time I’ll order from the supplier directly.”
“Ordered half a dozen times, all orders over £200 each. Arrived quick, in perfect nick. Yes, you can and should shop around for better deals, but actually the benefit of this site are the ideas it offers based on your existing tastes.”
“These people are parasites. They don't hold stock, they just order it from the original source, so save yourself time and go straight to the source. I have now been waiting 2 weeks for a jacket, still no sign, just keep getting delay after delay emails. What a shower of twats.”
“Placed order for goods that were originally priced at £195 reduced to £156. Then just found out they are refunding because they were out of stock (but there not) there back on sale for £195 but the won’t process order. Poor service do not shop here”
“Ordered with these guys a few times probably 3-years ago (and considering ordering something now). I'm usually cynical about these kinds of companies, however, my experience was very good. The clothes I were recommended were exactly my taste, however, I probably wouldn't have gone for them if they were in the high street shop. One of the coats I ordered is still my favourite coat, and I still get compliments on it. Returns and refunds are absolutely no hassle and no fuss. Each order I send something back, and there's no issue at all.”
“Whats wrong with everyone saying bad stuff I ordered from them last month and had no issue and they do get back to you if you have any issues will understand if they were selling fake stuff but they dont terrace thread you guys are awesome everytime I needed to sort something out with order maximum time i had to wait was 26min come one now thats a service guys will never stop shopping from you your the best. Regards Mo”
“My clothes were never delivered and I don’t believe ever shipped, because i had not one, but two separate orders that never tracked further than “waiting to be updated by the courier.” this whole place is a scam fueled by fake reviews and as soon as i can figure out what legal agency to speak to, i will be.”
“This is not a good honest shop. I bought a top and they sent a different one that was cheaper then on phoning back I agreed to keep the top but for them to give me a code with the discount on. They did that but now I’ve come to use the code guess what!!!!!! No discount! Very bad service don’t trust!
I did email to ask where they discount was no reply”
“Excellent customer service, great choice of high quality clothing!
Professionally packed and really nice looking parcels. In time deliveries!
Highly recommended!”
“Clever approach that makes clothes shopping really painless. Excellent service and products are the genuine articles so very good quality. Default shopping choice now.”
