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PupSocks Reviews

2.9 Rating 241 Reviews
40 %
of reviewers recommend PupSocks
Read PupSocks Reviews
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Phone:

2398485541

Email:

victoria@threadstudio.com

Location:

4350 Peachtree Industrial Blvd,
Peachtree Corners
Georgia
30071

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PupSocks 1 star review on 28th June 2025
Shannon Beam
PupSocks 1 star review on 10th February 2024
Anonymous
PupSocks 5 star review on 3rd February 2023
Eddie Garza
PupSocks 5 star review on 3rd January 2023
Jasmine Davis
PupSocks 5 star review on 15th December 2022
Melissa Radtke
PupSocks 5 star review on 10th November 2022
Hayley Brooks
PupSocks 5 star review on 9th November 2022
Ella
9
Anonymous
Anonymous  // 01/01/2019
This company is a scam. Please go to the Better Business Bureau website to review them. They may have been a good company but now they are taking the money and running. What has out poor world come to. Disgusting!!!
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Posted 1 year ago
I got the wrong order and the run around when trying to order a replacement and then communication stopped and I never got a replacement. It is March and I ordered in November.
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Posted 2 years ago
Customer service is very responsive and quick to resolve issues even during the holiday season. I’m extremely happy with my purchase. I bought the large blanket and the material is better than expected.
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Posted 2 years ago
I ordered my blanket obsessed son a blanket with "his dog's" face on it. He adores it. He got lots of great, expensive things for Christmas but this is the only thing he still cares about. Think he'll probably keep it forever even after he outgrows blankets. Got my daughter socks a couple of years back with "her dog's " face and they're still going strong. Great way to always have your beloved pet with you.
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Posted 2 years ago
The socks were gifts for my sons and husband with pictures of each of their dogs. The pictures were perfect, but the socks are very thin. All of my men were happy with the socks!
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Posted 2 years ago
I find it funny that PupSocks asked for my review considering I never received my order. They also did not answer any of my multiple messages through email, social media, or website contact until weeks after I disputed the charge with PayPal. Luckily, PayPal cleared the charge immediately without question. Maybe we can chalk this up to over extended workers during a busy holiday season, but when you send a customer a shipping label and 3 weeks later it still hasn’t moved, I call foul. Buyer beware.
Helpful Report
Posted 2 years ago
Absolute trash. I got a pair of socks and a mug and they were low quality garbage. The socks weren't even shaped like socks they were just cheap elastic tubes that once stretched in the slightest distorts the image and turns the sock white because of the cheap material used. The mug was a 10¢ piece of trash with the smallest image posted on the mug. Honestly wasn't expecting a 10 oz. Basic white mug with an image of my dog that is the size of a dime. The image was darkened too so you really have to look at it for a few seconds to even realize what it is. Absolute garbage and I wish I could get my money back. I would not recommend this to anyone unless you plan to give it to someone as a gag gift that they will throw away. I honestly got more enjoyment breaking the mug than actually seeing it. I immediately threw the socks away after a 10 second use. Absolute trash, cheap products, I hope nobody else falls for the scam.
Helpful Report
Posted 2 years ago
Everything about my order was HIDEOUS! From photos being poorly cropped to the backgrounds not being properly printed to the edge of ornaments. The LACK of empathy and TOTAL DISREGARD for customer service or satisfaction is DISGUSTING! NUMEROUS contacts sent and IGNORED or BRUSHED OFF! Never again! I WASTED so much TIME AND MONEY! I was too EMBARRASSED to give the GIFTS I loving purchased for family! (Note: the multiple photos shown are just a FRACTION of those taken, sent and no customer service response!)
Helpful Report
Posted 2 years ago
I was disappointed. I bought 2 pair and one was supposed to have gingerbread men on it and I got a plain white sock (with dog pic i sent in only) instead. I sent a message back about this and nothing…no response or correct sock either.
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Posted 2 years ago
Did not receive my order :(
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Posted 2 years ago
Socks were delivered but the cat came out so dark you could not make out any detail. They offered to remake the socks for me and I told the person I bought them for that new socks were on the way. I sent a new picture to Pup socks in December, it is now February and they have not replaced the socks and they have not responded to my 2 follow up e-mails checking the status.
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Posted 2 years ago
The socks are great but color choices were rather bright. I could get my husband to wear them to work I'd they weren't electric blue. They still are fantastic.
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Posted 2 years ago
Ordered a pair of socks, still not here after two months. So stay away from this company.
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Posted 2 years ago
I was so excited when I found Pupsocks I knew our dogs on socks would be the perfect Christmas gift for my wife, and she loved them. But after 1 month of normal wear, one sock now has a huge hole in it. It looks like the socks themselves are just made from cheap material. This is a shame because the pictures are high-quality, and they are printed in the USA, I was very excited about my purchase. These socks are too expensive to not be made from quality material.
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Posted 2 years ago
Unfortunately, the biggest problem was the communication with Pupsocks. Although I clearly wrote in detail what I wanted, there was zero communication with them. I submitted a picture of 4 dogs and asked that the blanket had 3 or 4 pictures of the dogs TOGETHER and not separated. I also requested they cut out their faces and bodies. In the end, I received only faces of the 4 dogs and none of them were together. It was disappointing, to say the least. I tried to contact them to tell them I was disappointed and I could not reach them by phone or email. If you only want your pets faces, then you will be happy. I suppose I was expecting more.
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Posted 2 years ago
The blanket we ordered was very small and not great quality (thin)
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Posted 2 years ago
We absolutely loved our purchase! Such a great gift for the pet-lovers in our lives. I’ll definitely order again!
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Posted 2 years ago
I was unhappy with the service and quality, however they refunded my money, which is good.
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Posted 2 years ago
Easy order with the picture. The socks look great! The pictures on the socks are clear and bright. You can easily tell it's our dog. Delivery was quick.
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Posted 2 years ago
Took forever to arrive and whoever did the photo cut out messed it up. There were 2 dogs cuddled together and the person cut them out individually and it looked terrible. Really bad job guys, won't order again.
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Posted 2 years ago
PupSocks is rated 2.9 based on 241 reviews