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Thurlow Nunn Reviews

1.5 Rating 65 Reviews
11 %
of reviewers recommend Thurlow Nunn
1.5
Based on 65 reviews
Customer Service
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They offered me a car which was already sold and I even rang up on the day about moving the car and they agreed to it but when I got to the dealer they told me it was sold 2 days previous. They also couldn’t offer me anything similar to the car I wanted. Not at all impressed with their customer services or commutation
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Posted 6 years ago
car serviced new timing belt and pump fitted ,got car back day late scratch down rear bumper was basically called a liar could not of been done there after doing about 20 miles coolant light came on found expansion tank cap pushed in and not done up also heater sensor for turbo not refitted correctly leaking complained service manager very rude and did not care at all will not be using again cowboys
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Posted 6 years ago
Waited six and a half hours for my jobs to be completed but with no engagement by receptionist regarding the wait. Only engaged when asked what was happening and why the delay with no explanation. Very discourteous receptionist who had the affront to call me "Darling". Go there in order to ensure Lifetime warranty is enabled but then they cannot even be bothered to ensure that it is "renewed" after completion of a Service and have had to chase them in order for it to be done. I am one of the other 50% who would not recommend. Two weeks after my visit still waiting for a response to my telephoned complaint which have now asked for them to reply in writing.
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Posted 7 years ago
Turns out the part I bought on eBay was sold by the techs out the back door , absolutely shocking don’t buy from Luton Thurlow Nunn
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Posted 7 years ago
Really pleased with the service thank you very much
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Posted 8 years ago
Thurlow Nunn is rated 1.5 based on 65 reviews