“My American son is studying at University of Huddersfield and was excited to get the chance to see the 2nd leg of the Champions League game, Man City vs Real Madrid. We bought him a ticket on Ticketgum with my valid Visa card. Ticketgum said it looked fraudulent and denied his ticket after already receiving the funds from Visa. Total wankers!”
“I purchased 4 Tickets from Ticketgum.
They have requested proof of idd for each for, full names and everything.
I receive 2 tickets on my name and 2 on a different name. lets say this was not the biggest issue as the name does not matter but 2 were in an area and 2 in a different area??
I did not have the option to select my seats on the website or at least to be informed that they were not in the same area?
I found out 1 day before when they have sent the tickets.
Unprofessional and a bad experience.”
“I spent over £400 for two tickets to a match, but they were fake, so I was refused entry. I passed the document to Ticketgum showing the stadium didn't let me in and they refused to refund my money unless I signed something saying I would not post a review on social media. So, if you wonder why this scam company doesn't get more reviews, it is because they extort their customers.”
“This was by far the worst experience i have had with a football ticket provider. I paid $2700 euros for Liverpool tickets and travelled from Canada last week as a present for my husband’s 50th birthday — and did not get the tickets which was devastating for him. A huge Liverpool fan. It is impossible to get anyone at Ticketgum to respond to emails - I realize now that all of the emails from them were automatic ‘no reply’ BOT responses leaving me thinking they are not legitimate. Ticketgum has now ghosted without refunding my $2700 euros. Please DO NOT use this service.”
“I paid over £900 for 2 tickets to the FA Cup Final on Saturday and take my son for the first time to Wembley - we arrived and were told the tickets could NOT be used as they had been cloned - they were used 1 hour before!
My son was distraught I was angry and I have reported the whole incident to the Police, Wembley and my bank as fraud! Do not use this site at all.
Wembley confirmed the cloning and the ticketgum.com site was something to be extremely concerned about.
It was a terrible and disturbing experience that has left me angry and my son extremely upset.
The only way I would change this review is after emailing ticket gum.com and trying to contact them over the weekend - they have come back to me yet - they refund my money and find out how these tickets IF they were genuine were cloned and used by another party?”
“I recently bought 2 tickets for the Liverpool v Man United match in Anfield for my partner's birthday.The total cost of the tickets was 920 euro for what was described as deluxe tickets.We were both bitterly disappointed to discover our seats were actually the second row from the back.I paid a lot of money for the worst seats in the stadium.I will NEVER use ticketgum again and would strongly advise others not to either,i feel Ticketgum is an unscrupulous business.”
