Ticketmaster Reviews

1.5 Rating 261 Reviews

12 %

of reviewers recommend Ticketmaster

1.5

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Ticketmaster?

(1 month ago)

You can contact Ticketmaster by Telephone, Email and Live Chat.

(1 month ago)

83.33%

Industry Average

“ A great site to find what you are looking for and very efficient reply service once you have made your purchase ”

“ Issue with delivery address for concert tickets. Ticketmaster acted immediately to resolve the issue, very happy with their service. ”

- Anonymous

“ Ticketmaster customer service is excellent. wish more ticket companies were like this. ”

- Jess