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TicketsToIndia Reviews

2.6 Rating 119 Reviews

39 %

of reviewers recommend TicketsToIndia

Company Reviews

2.6

Based on 119 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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TicketsToIndia 1 star review on 5th January 2021

TicketsToIndia 1 star review on 5th January 2021

TicketsToIndia 1 star review on 5th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, easy and best rates Recently I booked tickets to India and it Seamless experience to book ticket as well as I got best rates. I was assisted by Grace and she was extremely helpful through out the process. I would recommend this company for your all travel tickets.”

Posted 1 year ago

“Excellent service by Daljit Singh Very calm, spoke very clearly . He gave me very competitive price.”

Posted 1 year ago

“Great Experience with cheap price. Thanks guys for the best service so far , I am using Tickets to India from last 10 years and was never disappointed. Thanks @Mukul to call back and asking about my experience with tickets to India.”

Posted 1 year ago

“I found them very helpful after our flight to Goa got cancelled in May. We got the refund within 4 weeks as soon as they got it from Air India. Although we had to pay the refund fee, we didn't mind as we were told this up front and they are providing a service after all. I really can't understand why some of the other reviewers are complaining about this as we got the refund fee back from our travel insurance company. It seems like people don't want to pay for insurance these days but then expect agents to provide them with the service for free!”

Posted 2 years ago

“Fast response, competitive rates”

Posted 6 years ago

“Found the cheapest fare on website ticketstoindia.co.uk Customer service is also good. It was a pleasant experience while booking the ticket with ‘Tickets To India’ and the staff was very helpful and made the process of buying the ticket very easy and friendly. He was on the phone the whole time and got the E-ticket send to me within and hour. Thank you Tickets to India team for your help.”

Posted 1 year ago

“One of the Worst , Cheater and arrogant Travel Agent in the field of Travel industry. Their MD Mr. Raj Kumar is an ignorent with thick skin and deaf ears. I wrote him few e mails requesting personally intervene in to the situation and offer a remedial solution as our One Side journey from was unavilaled due to ban imposed on all flights by Govt. due to Carona virus. We were compelled to take a Repatriation Flight buying Two New Tickets with B.A.as arranged by BHC in India after being stuck months.The impartial refund for one way Delhi to UK is very low hence full money refunded by Emirates in turn advised to deal with Agent since, Tickets were bought through them. But they are not only irresponsible , they are guilty concious by not responding as they have info to conceal. All I requested a Breakdown Figure with evidence with money refunded by Emirates .The only to deal with throgh court I am awaiting for my Solicitor advise to proceed and also not stop using them in futurebut give them an Adverse publicity by mouth or by any other avenues. So Friends don't buy it deal with an agent who is biggest cheat and services are poor.”

Posted 3 years ago

“Initially when I booked the ticket, the price was reasonable, but then when I wanted to change the ticket they charged me £350 for every passenger saying that the ticket price was high due to peak time, but I travelled with only around 50 passengers. Our return ticket was cancelled twice and every time they demanded me to pay as taxes £100 once and £30 another time.Four of us travelled and they made me pay around £900 for each passenger.”

Posted 2 years ago

“I booked my tickets with them and went to my destination but due to sudden Covid-19 reason I had to cancel my return flights. I spoke to them many times over the phone, emails and they said I should get partial refund, its over 3 years now and they haven't sort it yet. They are not even replying my emails back. Very bad service and of course they are not at all interested post sales.”

Posted 3 weeks ago

“101% Scam, Don't even call them, you will trap by lollypop offer.”

Posted 4 months ago

“This travel agency is complete scam and full of fraudsters. Never trust these scammers what they say during ticket booking. One of their agent SOURAV had confirmed the tickets are fully Flexi and there will be no amend charges for 2 changes per ticket but only fare difference. Later when I asked to make changes the agent MANDEEP said there are amend charges for all the tickets with fare difference. When I said what I have been confirmed by Sourav before booking, he said he's on leave today but you will get refund if he's confirmed so. After making many calls and Mails there is no acknowledgement of refund which I have been promised. These scammers make you pay somehow and never admit their mistake and refund. This is complete breach of trust and unethical! I would suggest everyone based on my experience never ever book tickets with this fraud travel agency!”

Posted 7 months ago

“Worst companies ever to deal with... they are a team of scammers, liars, and fraud. Staff has no sense of dealing with customers. Legal action should be taken against them. Avoid booking from these scammers!”

Posted 7 months ago

“Extremely bad service I had a medical condition and was not able to fly. Was charged an extortion fee for cancelling. I even said can I use it to rebook at another time I was told no. An absolute rip off company. Never ever book with this airline if go want to book at ticket to India book with the airline direct”

Posted 10 months ago

“They are one of the worst companies I have ever dealt with - not just travel companies, but all round. Their customer service approach is to make customers feel as though they are in the wrong when customers ask questions or call to clarify anything. This has been my experience on so many occasions (I have not booked with them, but often manage my parents' bookings and also overhear how they speak to them). I cannot understand why their attitude has not changed over the years.”

Posted 11 months ago

“I was unable to board my flight, the airline marked me as not a no show and approved the refund of my flight ticket but no response to my emails from Tickets to India. This whole conversation is documented in an email chain where all 3 parties are involved but still no response from Ticket To India. During the stressful moments at the airport, the audacity of Tickets to India staff was to sell me another set of tickets at twice the price instead of helping a customer in need. Even after showing them proof that other providers are offering cheaper tickets, they still dint budge, the whole process of dealing with them was so stressful. When asked pretinent questions, the agent (named Diljit) kept telling me that the line is recorded as if he is personally aware the process they follow is flawed but even he couldn't do anything about it. I sincerly fear for the staff and the working atmosphere this company offers which is to skim the customer as much as possible which reflects in their customer service as well. I even opened a case in Resolver.co.uk, its been more than 3 months but abs no response. I have seen other customers have similar experience so I guess its a common theme with this company. I would urge ppl reading this review to avoid this company at all cost. Just suprised how this company (which is part of Acetrip Ltds) is allowed to operate in the UK. I plan to seek professional legal help in this matter and pursue this further as I am just unhappy with the way these company deals with their customers.”

Posted 1 year ago

“A pathetic and lying company . The head of Legal department Acetrip Ltd who apparently is the head of the company and owns even “tickets to india” company doesn’t know or understand what the difference between the flight was cancelled and the airline didn’t let customer board !!! How can such people even run a company or understand . They have withheld my money since 25th June 2022 and are trying to cheat me for over £1000 !!! They give me 5/6 hours notice and say accept our offer for settlement when they themself have not kept upto any deadlines . Disgraceful!!!”

Posted 1 year ago

“One of the worst companies ever... they are no less than scammers, liars. Avoid booking from them.”

Posted 1 year ago

“Had a pathetic experience with this company. We booked our return ticket from London To Delhi last year, but as we were unable to travel due to Covid, it was converted to an open ticket. We did not receive any further details on our ticket, and now when we are trying to access our ticket, customer care people are shouting and refusing to help saying we have no access to your ticket. They are refusing to share any detail of our ticket with us or policy regarding cancellation charges, end date etc. What a horrible horrible service. It seems they are just waiting for customers to get into such situation where they need flexible travel options, and then trap them by giving nothing in return and usurp their hard earned money without ever sharing even a single proof of communication. Highly disappointed and disgusted.”

Posted 1 year ago

“100% Fraud Company, Huge Let down in Service!! Absolutely worst company! They have no work ethics or professionalism. Lost more than £1500 despite not travelling with them due to flight cancellation. Offered £25 refund after cutting all the charges! Never book tickets with them, they will steal your money. Worst customer service, no accessibility, inconsistency, staff behaviour very rude and non-polite! Worst top management!Huge let down in service! Customer service will avoid you if you claim refund. Never ever use this agency to book tickets! you will definitely lose money if travel doesn't go ahead. Have a bunch of 'illegal' legal representatives to support the robbery!!”

Posted 1 year ago

“Bad experience I booked two tickets for India together same day. The airline cancelled the flight. I confirmed with the airline about refund issued to TTI but I received refund for one ticket after 8 months and they deducted £15 from refund. After chasing up for second ticket refund, today (after 13 months), they have agreed to issue refund but again(£15) deduction will apply. Please Please DON'T FOOL YOURSELF TO BE THEIR CUSTOMER”

Posted 1 year ago

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TicketsToIndia is rated 2.6 based on 119 reviews