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TicketsToIndia Reviews

2.6 Rating 119 Reviews

39 %

of reviewers recommend TicketsToIndia

Company Reviews

2.6

Based on 119 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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TicketsToIndia 1 star review on 5th January 2021

TicketsToIndia 1 star review on 5th January 2021

TicketsToIndia 1 star review on 5th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked my tickets with them and went to my destination but due to sudden Covid-19 reason I had to cancel my return flights. I spoke to them many times over the phone, emails and they said I should get partial refund, its over 3 years now and they haven't sort it yet. They are not even replying my emails back. Very bad service and of course they are not at all interested post sales.”

Posted 1 week ago

“101% Scam, Don't even call them, you will trap by lollypop offer.”

Posted 4 months ago

“This travel agency is complete scam and full of fraudsters. Never trust these scammers what they say during ticket booking. One of their agent SOURAV had confirmed the tickets are fully Flexi and there will be no amend charges for 2 changes per ticket but only fare difference. Later when I asked to make changes the agent MANDEEP said there are amend charges for all the tickets with fare difference. When I said what I have been confirmed by Sourav before booking, he said he's on leave today but you will get refund if he's confirmed so. After making many calls and Mails there is no acknowledgement of refund which I have been promised. These scammers make you pay somehow and never admit their mistake and refund. This is complete breach of trust and unethical! I would suggest everyone based on my experience never ever book tickets with this fraud travel agency!”

Posted 6 months ago

“Worst companies ever to deal with... they are a team of scammers, liars, and fraud. Staff has no sense of dealing with customers. Legal action should be taken against them. Avoid booking from these scammers!”

Posted 7 months ago

“Extremely bad service I had a medical condition and was not able to fly. Was charged an extortion fee for cancelling. I even said can I use it to rebook at another time I was told no. An absolute rip off company. Never ever book with this airline if go want to book at ticket to India book with the airline direct”

Posted 9 months ago

“They are one of the worst companies I have ever dealt with - not just travel companies, but all round. Their customer service approach is to make customers feel as though they are in the wrong when customers ask questions or call to clarify anything. This has been my experience on so many occasions (I have not booked with them, but often manage my parents' bookings and also overhear how they speak to them). I cannot understand why their attitude has not changed over the years.”

Posted 10 months ago

“I was unable to board my flight, the airline marked me as not a no show and approved the refund of my flight ticket but no response to my emails from Tickets to India. This whole conversation is documented in an email chain where all 3 parties are involved but still no response from Ticket To India. During the stressful moments at the airport, the audacity of Tickets to India staff was to sell me another set of tickets at twice the price instead of helping a customer in need. Even after showing them proof that other providers are offering cheaper tickets, they still dint budge, the whole process of dealing with them was so stressful. When asked pretinent questions, the agent (named Diljit) kept telling me that the line is recorded as if he is personally aware the process they follow is flawed but even he couldn't do anything about it. I sincerly fear for the staff and the working atmosphere this company offers which is to skim the customer as much as possible which reflects in their customer service as well. I even opened a case in Resolver.co.uk, its been more than 3 months but abs no response. I have seen other customers have similar experience so I guess its a common theme with this company. I would urge ppl reading this review to avoid this company at all cost. Just suprised how this company (which is part of Acetrip Ltds) is allowed to operate in the UK. I plan to seek professional legal help in this matter and pursue this further as I am just unhappy with the way these company deals with their customers.”

Posted 1 year ago

“A pathetic and lying company . The head of Legal department Acetrip Ltd who apparently is the head of the company and owns even “tickets to india” company doesn’t know or understand what the difference between the flight was cancelled and the airline didn’t let customer board !!! How can such people even run a company or understand . They have withheld my money since 25th June 2022 and are trying to cheat me for over £1000 !!! They give me 5/6 hours notice and say accept our offer for settlement when they themself have not kept upto any deadlines . Disgraceful!!!”

Posted 1 year ago

“One of the worst companies ever... they are no less than scammers, liars. Avoid booking from them.”

Posted 1 year ago

“Had a pathetic experience with this company. We booked our return ticket from London To Delhi last year, but as we were unable to travel due to Covid, it was converted to an open ticket. We did not receive any further details on our ticket, and now when we are trying to access our ticket, customer care people are shouting and refusing to help saying we have no access to your ticket. They are refusing to share any detail of our ticket with us or policy regarding cancellation charges, end date etc. What a horrible horrible service. It seems they are just waiting for customers to get into such situation where they need flexible travel options, and then trap them by giving nothing in return and usurp their hard earned money without ever sharing even a single proof of communication. Highly disappointed and disgusted.”

Posted 1 year ago

“100% Fraud Company, Huge Let down in Service!! Absolutely worst company! They have no work ethics or professionalism. Lost more than £1500 despite not travelling with them due to flight cancellation. Offered £25 refund after cutting all the charges! Never book tickets with them, they will steal your money. Worst customer service, no accessibility, inconsistency, staff behaviour very rude and non-polite! Worst top management!Huge let down in service! Customer service will avoid you if you claim refund. Never ever use this agency to book tickets! you will definitely lose money if travel doesn't go ahead. Have a bunch of 'illegal' legal representatives to support the robbery!!”

Posted 1 year ago

“Bad experience I booked two tickets for India together same day. The airline cancelled the flight. I confirmed with the airline about refund issued to TTI but I received refund for one ticket after 8 months and they deducted £15 from refund. After chasing up for second ticket refund, today (after 13 months), they have agreed to issue refund but again(£15) deduction will apply. Please Please DON'T FOOL YOURSELF TO BE THEIR CUSTOMER”

Posted 1 year ago

“They total non ethical company and you should avoid buying any air ticket from them. This is genuine review who have been badly done by them. Thanks”

Posted 1 year ago

“would give zero star. Scammers is the name, unreliable and dodgy all the way through”

Posted 1 year ago

“They are scammers, cancelled my tickets at last moment, didn't refund my money either, i couldn't book any other tickets because they cancelled it very last moment, taking them to court for my full refund as they stopped replying my email and message, when i call them they put my call on hold for hours and until it's eventually cuts off from their side. Never ever book any tickets from them.”

Posted 1 year ago

“Fraud company, keep asking for money even though their own fault”

Posted 1 year ago

“One of the worst services but actually it's a scam when we booked the tickets we clearly mentioned that it should be flexible but when we tried to rebook it they charged us quite a lot of penalty . Didn't even booked of for our choice of dates we been told that for your dates, you have to call again but we won't charge you extraa! But then again when we called they charged us another £700.”

Posted 1 year ago

“This company is a scam I don’t know why Government doesn’t do anything against these kind of frauds. They should be penalised and banned from business forever. They should be behind bars otherwise they will start this loot again. They keep my money for an year and when I asked to use my voucher they exaggerated the ticket price to £250 more than online on every ticket. When I asked for my refund they’ve deducted £50 on each ticket. They are very rude on phone and doesn’t matter how hard you chase them they will never return your full money even after the £50 deduction. They lie that the airline didn’t refund you the full amount but actually they are the people who fill their pockets with our hard earned money. Stay away from these monsters.”

Posted 1 year ago

“I was speaking to Saurav, while I was on call he asked me to hold couple if time and coming back same question repeat like how many passengers and where you traveling to than finally gave me fare but didn't tell me which air line, timings and luggage than I asked him which air line and he disconnected phone I phoned back to make a complained and manjeet pick up phone before making complained asked so many questions Not happy at all and I don't recommend to anyone”

Posted 1 year ago

“Absolute filth of a company. Still not provided me refund for flight from over two years ago which I couldn't travel due to covid restrictions in place. Avoid at all cost. Pay more elsewhere!! No replies to emails and customer service is a myth. The general manager should be held accountable for this business. Why cant the authorities deal with a company like this??”

Posted 2 years ago

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TicketsToIndia is rated 2.6 based on 119 reviews