TicketsToIndia Reviews

Name: TicketsToIndia
Rating: 2.56

2.6 Rating 119 Reviews

39 %

of reviewers recommend TicketsToIndia

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2.6

Based on 119 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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TicketsToIndia 1 star review on 5th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been purchasing tickets for my yearly trips to India. This year because of Covid 19 was unable to fly on regular return tickets. It was by Qatar Airlines,which had cancelled the flights few times and as a result I was stuck for almost four months in total with elderly vulnerable mother. I kept them posted on regularly. I was charged to RESERVE THE SEATS for Qatar airways for different date that too within 24 hours. I had to purchase extremely pricey one way tickets to the UK as part of Vande Bharat mission by Air india, as Qatar Airways had no precise dates for the departure. After finally returning back, Tickets to india took their own time JUST to refund the charge for reserving the seats in the second flight. I should be refunded half of what was not used and being my agent they should be supporting me, instead they tend to turn blind eye and sitting on my money since I booked tickets in January 2020. They simply shifted their responsibilities on the Airlines? I did not buy directly from Qatar Airlines and paid money in full to Tickets to India so why should the refund become airlines's concern? I should get half of my tickets worth from Tickets to India itself. Extremely frustrated and disheartening even after providing all the evidences to prove my situation. I would request everyone to stay away from such a company who simply mints money at any cost,even in life changing situation as Covid 19.”

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Posted 3 years ago

“They are making money by charging a fee to refund tickets for cancelled flights.”

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Posted 3 years ago

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Posted 3 years ago

“Stay away from this unprofessional agent. They found the current pandemic situation as a perfect opportunity to charge admin fees to their clients when they are not entitled to charge such fees under their own T&C's. This looks even worse when they themselves emailed the customers confirming they will receive full refund and advised not to request a 'chargeback'. When I pointed this out I didn't get a response from their refund team. When I call or chat online they direct me to their refund team again. A complete shambolic service. So now I'm going to take legal action. I wouldn't recommend them to anyone, stay away!”

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Posted 3 years ago

“Be careful when booking flight with ticket to India. They are fraud when come to make changes or refund with flight. I have book ticket with them few times. First time I lost all my money was in 2012 when kingfisher airlines got bankrupt. No refund was made until now. I thought now they might be good so I book flight again with them for turkey Antalya in dec 2019 and now due to Coronavirus my flight has been suspended so I have send email to refund the ticket but no reply. Call Turkish airlines they said as you have bought ticket with ticket to India so they will issue a refund. As we have process the refund to them on 19 march 2020. I call ticket to India this morning and ask for refund they said we did not receive any refund so you need to call airlines. Now I don’t no who to speak as ticket to India don’t take any responsibility so will be loosing £1240. So be careful when booking with them spend little bit more and go with reputable travel company like booking.com or Expedia. As I have book my hotel with booking.com non refundable and still they have refund my money and waive of cancellation fee due to coranavirus. Did big mistake booking flight with them. From last 15 days when I call they are lying on the phone that we have apply for refund from Turkish airlines. Some day they say wait until 30 April until lockdown. As all airlines contact centre is close. Spoke with navneet one of the advisor he said go ahead and get the refund from Turkish airlines. They are rude on a phone. As I have purchase the ticket with ticket to India. If you want to loose your money then book ticket with them.”

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Posted 4 years ago

“Be careful when booking flight with ticket to India. They are fraud when come to make changes or refund with flight. I have book ticket with them few times. First time I lost all my money was in 2012 when kingfisher airlines got bankrupt. No refund was made until now. I thought now they might be good so I book flight again with them for turkey Antalya in dec 2019 and now due to Coronavirus my flight has been suspended so I have send email to refund the ticket but no reply. Call Turkish airlines they said as you have bought ticket with ticket to India so they will issue a refund. As we have process the refund to them on 19 march 2020. I call ticket to India this morning and ask for refund they said we did not receive any refund so you need to call airlines. Now I don’t no who to speak as ticket to India don’t take any responsibility so will be loosing £1240. So be careful when booking with them spend little bit more and go with reputable travel company like booking.com or Expedia. As I have book my hotel with booking.com non refundable and still they have refund my money and waive of cancellation fee. Refund policy of Turkish airlines Coronavirus updates: Transactions that can be performed on our website and mobile application Refunds For your suspended flights Passengers with tickets for suspended flights can return their unused tickets for the total ticket price. For partially used tickets, where the trip has not been completed, passengers can send their refund requests by completing the section for ‘Coronavirus Related Requests’ on the Feedback form.”

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Posted 4 years ago

“Very very unprofessional staff specially Austin and Nick.. they just ripping money from the customers.. I booked my flights tickets from them but due to coronavirus my flight was cancelled and I asked them to change my travel dates which was free of cost. But on the name of fair Difference they charged another £170. When I check my new travel dates same time flight dates was cheaper than whatever I have paid.. after that I complaint them.. they were shouting and keep disconnecting the phone.. people Please donot buy any tickets from them. Just go to directly to air flights provider. They will change dates free of cost no any extra charges.. NICK shouldn't be work their.. if hes doesnt know how to talk to customers. Shame Shame on you guys.. very very Very rude, unprofessional people...”

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Posted 4 years ago

“I have tried calling tickets to India multiple times in the last few days, asking about a refund for our flights. I understand that there are flights that require attention that are happening sooner, however we have put in a request many days ago. At first they said it would take 48 hours. Following on from this, when I called, they said it would take 3-4 days. Calling after 4 days, the man on the phone was very rude and abrupt and told me that they would tell me one day before the flight was due to leave about my refund, which I find quite alarming that no one would have replied to my email for 2 and a half weeks. I specifically only asked for an email to be sent to me detailing when I would receive the refund but was denied this and kept being told I didn’t understand. As I was expressing my concerns on the phone, he went quiet and, then put the phone down on me as he could not give me any rational as to why it was so delayed. I thought maybe, the phone cut off, however I called back and the same thing happened when he could not answer my questions and he put the phone down on me again. This is very unprofessional and I am thoroughly displeased as to how the situation has been handled, trying to fob me off with a random number of days that they will get back to me, just to get me off the phone. I will not be booking again with ticketstoIndia.”

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Posted 4 years ago

“Booked a ticket for India and now because of Coronavirus spread Govt of India suspends travel to country. I am trying to contact TicketsToIndia on phone but nobody answers. Tried to contact them through web chat, an agent named Simran connected then left asking to wait. I was waiting for around 30 mins like a fool. I bought through them first time and this is my last too. Would never come back and will tell my friends, relatives about my experience. WORST CUSTOMER SERVICE Bought my original Ticket for £568. Now trying to change it for a ticket with a price of £466, which is also advertised on TicketsToIndia website. They still told me to pay £50 fair change. DISGUSTING & GREEDY PEOPLE”

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Posted 4 years ago

“They are scammers, they claimed a £145 fee for date change when the flight was already cancelled for that day and I was entitled to change my booking for free. Customer support are rude and stupid. They will do anything but help”

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Posted 5 years ago

“Ticketstoindia Dishonest, Misleading, Unprofessional & Non transparent Ticketstoindia team fails to mention both in FARE RULES and IMPORTANT NOTES section, (1) If you miss your departure flight for any reason, you would not be allowed to board the return flight with Air India??? which means you would lose your whole ticket money! (2) If you need to change 1st departure journey, the change can cost almost the price of whole return ticket around $400???” Isn’t not explaining important terms clearly at the point of sales is a case of deception and unethical practice??? (3)Ticketstoindia.co.uk is non transparent because despite my several emails they have not yet explained since last 15 days what is the CLEAR break up of BASE FAIR and ALL the TAXES instead went silent and how they calculate CHARGES around $400 related to simple change in departure journey? (4)Ticketstoindia is dishonest because when their discrepancies were highlighted to them they first went silent and later dishonestly changed the terms and stated that those terms were there before without realizing I have evidence of their dishonest practice. I have reported this matter to their senior management and parent company Acetrip ltd and guess what they also went silent. I have waited enough and I am going to highlight ticletstoindia malpractice not only on various reviews portals but across major news sites.”

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Posted 6 years ago

TicketsToIndia is rated 2.6 based on 119 reviews