Tieroom US Reviews

4.6 Rating 215 Reviews
90 %
of reviewers recommend Tieroom US
4.6
Based on 215 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Tieroom US Reviews
This was my first order from Tieroom and I'm a little bit disappointed in how it was packaged. For a $70 silk tie, I expected to receive it in something more than a cheap, plastic bag in a bubble mailer.
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Posted 1 month ago
We hear you and fully understand. The thing is, to keep our prices low ($70 for an Italian silk tie is a great price), we do everything we can to cut costs. Minimizing packaging is one of the things that makes a big difference as shipping costs are a big chunk of what you are paying for. Also, the environment is happy about us not shipping big heavy boxes. I hope you understand and that you are happy with your tie!
Posted 1 month ago
Poor return process
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Posted 1 month ago
Need width between skinny and standard
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Posted 4 months ago
Haven't actually received the tie yet, seems to be due to DHL error, so it's hard for me to say...
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Posted 2 years ago
I had trouble ordering , maybe mainly because of my age. Called The so-called phone help number , left message never heard back from you guys. Had to get help from neighbor ! I am very satisfied with the ties, and also the delivery service and time. Now that I know how to I will order more items in the future.
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Posted 2 years ago
Charged Foreign Transaction fees for what looked like a US storefront. Wish the site was more transparent or clearly showed that information.
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Posted 2 years ago
There should be no extra transaction fee on your part. Our support will contact you, compensate you and ask PayPal what is going on.
Posted 2 years ago
I bought 7 pre-tied bow ties and they were great. Moreover, Christian was extremely helpful. The reason for the 3 stars is because they only ship via DHL. I had to wait in front of my apartment so that I would not miss the delivery. Had I missed the delivery, I would have had to go very far to pick up the package from the only DHL office in my city.
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Posted 4 years ago
Tieroom US is rated 4.6 based on 215 reviews