Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regular customer so disappointed to have last sizeable order a paid up Saturday delivery go Pete Tong & failed to arrive when the goods were necessary for project on Monday...caused problems for my business & all I received was a limp apology & the Saturday delivery money refunded...not good enough people...I lose out u carry on without loss...a small token discount would have been in order.”

Helpful Report

Posted 9 years ago

Hi Richard, I'm sorry to hear you did not receive your Saturday delivery. Email us at reviews@tilefixdirect.com and I'll arrange a discount code you can use on your next order.

Posted 9 years ago

“Excellent service even when the first delivery had been damaged by the couriers Tilefix delivered the replacement within 2 days. Good price too”

Helpful Report

Posted 9 years ago

We're happy to help, don't forget you can get 5% off your next order by emailing us at reviews@tilefixdirect.com

Posted 9 years ago

“Good service ordered Sunday evening delivered 2 days later have installed wet room system now excellent instructions easy to follow and the product is off good quality”

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Posted 9 years ago

“Excellent service received! All very well packaged and arrived within due delivery of 1-2 working days, updated emails received to advise re delivery. Very competitive prices compared to tile stores we visited! Would definately recommend this website. Thank you. ????.”

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Posted 9 years ago

“Really good prices, efficient service. Ordered material over the Easter weekend, it was processed on the Tuesday, delivered by the Wednesday afternoon. I will definitely work with this company again and recommend them.”

Helpful Report

Posted 10 years ago

Glad to hear you got your order in good time, don't forget you can get 5% off your next one by emailing us at reviews@tilefixdirect.com to request a discount code

Posted 10 years ago

“easy to use website an fast delivery.”

Helpful Report

Posted 10 years ago

“Excellent communication and smooth purchase”

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Posted 10 years ago

“Excellent!!!. Ordered 2 Wet room trays. The best price on the internet. Came well packaged and next day delivery. First class company.”

Helpful Report

Posted 10 years ago

Thanks for leaving a review, get 5% off your next order by emailing reviews@tilefixdirect.com to request a discount code

Posted 10 years ago

“Fantastic service, arrived promptly and couldn't be better”

Helpful Report

Posted 10 years ago

“Quick service, great prices. Perfect.”

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Posted 10 years ago

“Very competitive rates and brilliant service”

Helpful Report

Posted 10 years ago

Thanks for the review! Email us at reviews@tilefixdirect.com for a 5% discount code to use on your next order

Posted 10 years ago

“Excellent products, service and delivery.”

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Posted 10 years ago

“Brilliant in every way, I will use again!”

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Posted 10 years ago

“Very good price and fast delivery. Highly recommend and will use them again”

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Posted 10 years ago

“All very good accept the check out which I found a little confusing”

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Posted 10 years ago

Hi David, sorry to hear you found the checkout process confusing - you can call or chat to our customer services if you have any problems in the future.

Posted 10 years ago

“Great service, good value and speedy delivery. Well done Tile Fix”

Helpful Report

Posted 10 years ago

“Splendid service. Had a call within 30mins of ordering confirming whether we could accept a pallet delivery the next day. Delivery on time, all intact - good prices and availability on the whole range of BAL products. A few items were cheaper elsewhere but it was easier to place a single order. No hesitation in shopping again with TileFix.”

Helpful Report

Posted 10 years ago

“Excellent service from order to delivery.Thank you”

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Posted 10 years ago

“As usual, competitive prices, easy ordering system and super fast free delivery. What more is there to say?”

Helpful Report

Posted 10 years ago

Thanks for your review, don't forget to claim your 5% discount code by emailing reviews@tilefixdirect.com

Posted 10 years ago

“Excellent company really helpful Next day delivery free of charge also with an hour time slot Brilliant!!!5*”

Helpful Report

Posted 10 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews