“I have just placed an order at the store and it was easy peasy . Just be prepared and refresh your browser and have a time factors account ready . Having your credit card info ready to paste is handy .”
“This company is laughable. Who runs a store that opens sporadically. Frankly, this is no way to run an online business. It’s the 21st century not the 19th. Really unimpressed as I have been now for three months trying buy something. I hate to think what it would be like if I actually needed service.”
“Have owned and still own a number of watches from Timefactors, always good service with great value watches, as a bonus the forum is legendary, seems like some comments are from people that haven't actually managed to own one, for some "instant gratification" is first and foremost.”
“Purchased a watch during one of their rare opening windows for the online store. The watch arrived reasonably quickly but developed a fault the second time I went to wear it. The automatic winding rotor was spinning when trying to wind (sticking reversing wheels) and was returned at my expense. As I sit here typing this is in now just under 9 weeks since it was returned and my request for an update seems to be failing on deaf ears. First and last time I will be dealing with this company. Unfortunately, owning several watches, it was outside of 30 days from arrival that I found the problem or I’d have have exercised my right to a full refund at that point.”
“After 3+ attempts, I've given up on this terribly unfair purchasing system, set up to favour those who can "game" it. No semblance of a fair purchasing queue. No question of prioritizing new purchasers.
At the end of the day, it's a genuine shame to see the Smiths brand end up with a custodian who simply lacks the character or skill to make them available to purchasers in a fair manner.”
“Allthough those are nice watches but its hard to find for me. I always get notification about yeah were opening again on sundays. I tried for over a year now and still didnt get a chance. Always sold out.
I know its a microband but if you cant cater too much people than only scalpers and residents of england. Bad execution on the Sale.
Im getting more appaled by this action and wont seek out for a smiths watch. Not willing to pay double the price at Ebay.
So to those who can get it `ENJOY`
For those outside UK, look for another watch!”
“Great watches but web sales are a shambles with the result that flippers buy all the available products within seconds then sell them on eBay for double the price.”
“Absolute joke of a website, had item in my cart and entering credit card details only for it to say out of stock as I hit review order. How can a website in this day and age not have the ability to hold the item in your cart for 1 minute while entering credit card details. I have my details saved and was just entering my ccv number to verify for it to then say out of stock. Absolutely ridiculous”
“I have had 5 watches from Timefactors, have sold two on at a profit. They have all been excellent watches, many are made to military specification. Some very attracted watches including the popular Smiths Everest which sells at double the price on eBay and the Smiths Navigator which is my favourite.”
“I had been after a white faced 36 mm watch and the PRS 25 Everest ticked all the boxes. The clean lines and attention to detail show Timefactors really think about their designs and ultimate look. I knew this was an in demand watch , and set my alarm for the shop opening times. From order to delivery was 5 days and the watch arrived beautifully packaged.”
“High quality watches designed with great care and sold at very keen prices. More demand than supply at present, be wary of negative reviews from the impatient. All good things...”
“Over the years I have purchased a dozen of Eddie's watches and have never had a negative experience. Quality is very good, prices are amazing, and customer service second to none.”
“One of the best watch sites on the internet. I've purchased so many watches from Eddie that i now call him Uncle Ed. He also runs a legendary forum where the members have raised over £100k for charity.”
“I found this online retailer a number of years ago and I was so impressed with the quality of the initial watch I purchased from them that I've since aquired a number of their other timepieces. All of them have been very well priced, promptly dispatched and well-packaged for shipping.”
“TimeFactors produces great watches at great price points, often improved and updated homages which would otherwise not be available to those of us without bottomless pockets. You can also be guaranteed first class customer service. The linked TZUK forum is the best place on the internet.”
