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Time For Paws Reviews

1.5 Rating 165 Reviews
12 %
of reviewers recommend Time For Paws
Company Reviews Questions Metrics
1.5
Based on 165 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 16%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
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Annoyed
Verified Reviewer
“Had no issues until recently when I did not receive my delivery. I emailed to inform that I had not and they sent me a form which I had to print and fill out by hand. Didn’t have access to a printer for a couple of weeks so printed and sent back as soon as I could and got a reply saying my claim is now out of the time period where I could raise it, even though they didn’t inform me there was a deadline!!! Would not recommend as they are ignoring my emails, have taken my money but not delivered the product and refuse to put it right.”
Helpful Report
Posted 7 years ago
Barrie Robinson
Unverified Reviewer
“Waited a week for delivery then found one Purple Pack of Forthglade had been dropped hard prior to packing - carton had burst open and 2 trays of dog food had emptied into the outer box and all over the packing slip. Had to throw them in the bin. Emailed support team and raised customer complaint who took 6 days to come back asking for more info - i responded immediately and now a further 7 days and no response at all from them to bring about a resolution to my complaint. Extremely bad customer service from a company who appear to care little for promoting any repeat business.”
Helpful Report
Posted 7 years ago
John James
Unverified Reviewer
“Good delivery and competitive prices.”
Helpful Report
Posted 7 years ago
Christopher
Verified Reviewer
“every thing money out of bank no dog food”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Always reliable and great products.”
Helpful Report
Posted 8 years ago
Time For Paws is rated 1.5 based on 165 reviews
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