tinyme.com Reviews

Name: tinyme.com
Rating: 3.59

3.6 Rating 732 Reviews

62 %

of reviewers recommend tinyme.com

Company Reviews

Metrics

3.6

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Anonymous

Anonymous // 01/01/2019

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English

“I haven't received my order. I've tracked it and it appears to have not even been given to usps, despite the fact that I placed this order weeks ago.”

Helpful Report

Posted 7 years ago

“First and last time buying from this horrible company. Ordered a custom puzzle as a gift a month ago and it should have arrived a week ago. Tracking never worked and I called twice and was promised it would be here late but on Friday. It never arrived and I have called 3 times during business hours and always get a voicemail. Showed up to the party empty handed and embarrassed. I still don't have the puzzle and will be disputing the charge.”

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Posted 7 years ago

“I still haven't even received my order. It's December 10th and I ordered November 20th.”

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Posted 7 years ago

“Order never arrived. Paid for express delivery too and never ever received. Poor communication and unable to contact regarding order as no response to emails.”

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Posted 7 years ago

“I paid for rush shipping and the items ordered were a week late. Customer service didn't respond in a timely manner and then did not refund the rush shipping cost as I requested.”

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Posted 7 years ago

“I placed my order a month ago and still have not received it. I have reached out to customer service and the response I got was not helpful and did not resolve the issue.”

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Posted 7 years ago

“Nice puzzle, delivered on time. Im pleased”

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Posted 7 years ago

“I did not receive my initial order in the mail, even though tracking said it had been delivered, and Ionela was very helpful in organizing a replacement set of labels for me.”

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Posted 7 years ago

“The puzzles are beautifully made! They were created and shipped in a reasonable time frame. I would do business with them again.”

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Posted 7 years ago

“When my order was taking too long to arrive, I posted many comments on their Facebook ads and with email replies. I should have reached out sooner. Even though it was the weekend, I expected someone within the company to respond. Once I did receive a reply, I felt more confident, as they were willing to work with me. My order finally arrived! After unwrapping the puzzles, I detected a strong, acrid order. So, I have been airing out the puzzles and felt pouches, before I can wrap them for my grand babies. In retrospect, I feel original correspondence addressing timing and updates would help with a more positive customer experience.”

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Posted 7 years ago

“Cute puzzle and stickers for bottles!!!”

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Posted 7 years ago

“Receive the 3 name puzzles I ordered they all came look great but the smell is awful and when i reached out to customer service no one answered phone so my only option was email they responded the next day and stated to air them out! Well they have been airing out now for over a week and they still smell awful. Do not want let my kids plays with them and give the other as a gift.”

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Posted 7 years ago

“Ordering online and personalizing is easy and fun! Ship time took awhile and I did not get an updates until the day before the puzzles arrived.”

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Posted 7 years ago

“It took way too long for the labels to arrive.”

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Posted 7 years ago

“My item was mailed to another address and Sandy helped me track it down and l was able to retrieve it without a problem!”

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Posted 7 years ago

“Recieved order on time”

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Posted 7 years ago

“First of all, I bought 3 boxed puzzles for boys in my family. When I opened up the envelope the boxes were in they came completely ripped apart. What company would put boxes in envelopes?!? Definitely not good quality when it comes to packaging and the puzzles themselves looked much better in pictures than in person. Overall, I will not order from this company again. But to get a refund for something this upsetting, they were very understanding & nice to work with.”

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Posted 7 years ago

“When I had a question they responded quickly, satisfactorily.”

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Posted 7 years ago

“I ordered the photo magnets. The online system was easy to use and the magnets arrived as ordered. The option to edit the photos within the online system would be convenient in the future.”

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Posted 7 years ago

“Easy to use and quality is good. Second time purchasing labels.”

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Posted 7 years ago

tinyme.com is rated 3.6 based on 732 reviews