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Titan Ramps Reviews

4.0 Rating 1,487 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
Arrived on time, but box was extremely damaged. Have no idea if all parts are there or if they are damaged. This is supposed to be a gift. FedEx driver is a friend of the person who it is a gift for and they helped try to repair box though.
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Posted 2 years ago
It showed up missing parts.
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Posted 2 years ago
There were no instructions on how to put it together... it is not very stable - we have had to go and buy additional bolts to make it sturdy enough to travel long distances.
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Posted 2 years ago
Gonna be blatantly honest here. The ramps seem solid, but the aluminum welds are really poor and ugly on spots on both ramps. Still black soot from the process is on both ramps. The box was pretty much beaten up once it got to me. The price is right, but the rest needs improvement.
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Posted 2 years ago
Doesn't fit chevy double wall bed well
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Posted 2 years ago
Hello Cliff, please accept our sincere apologies if the Raised ATV UTV Truck Bed Rack doesn't fit your Chevy double wall bed. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance.
Posted 2 years ago
The 8’ ramps worked out great the over bed ramp was not as good. For starts the front tabs were position to the point that it did not allow for it to expand enough to sit on the rails of the truck. Leaving all the way just on the four tabs on the outside. I had to cut the front tabs off and weld them in The correct location.. the out side tabs on the front corners did not work at all. 2019 Chevrolet trucks it is boxed in and there’s no access to put the bolt and nut on after you drill the holes. The concept was good, but but engineering not.
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Posted 2 years ago
Hello Kirk, thank you for your feedback. please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider your suggestion. We're delighted you received your order. You may contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance.
Posted 2 years ago
Beware of Price Change after purchase! I visited the website to review the ramps and then kept getting follow-up emails with a 5% discount code. So I jumped on it and ordered them. Then the day after I received them I got another email that they had dropped $10... it felt like a slap in the face. I wrote to customer service and the customer service representative Rica Sichon let me know that prices are subject to change and that is just too bad that I purchased on the wrong day instead of just crediting me $10 to make me happy. Really? So beware of the day you order that it is a price you can live with!
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Posted 2 years ago
Hello Mark, please accept our sincere apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this website: https://support.titanramps.com/hc/en-us/articles/360057611372-Price-Adjustment-Policy. Also, you cannot use an additional coupon on top of the sale price; if you happen to order the item and it is on sale, you won't be able to use your 5% discount. Please email us at info@titanramps.com with the reference PBR Amyra if you require any additional support.
Posted 2 years ago
Sturdy and safe. The description said adjustable. Ot is not truly adjustable.
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Posted 2 years ago
Hello Laura, thank you for your feedback. Your feedback will certainly be used to improve the product listing in order to ensure that our customers are not confused by the information on the item. I checked your account, and unfortunately, the 8" x 32" Wide Aluminum Threshold Ramp is not adjustable. I have also confirmed that it is not indicated on the product page that this item is adjustable. Please email us at info@titanramps.com with the subject PBR Amyra if you require further assistance.
Posted 2 years ago
Ramp is sturdy and works great. The photograph includes the RAILS, but the product does NOT contain rails. The delivery was delayed and the box came broken and damaged, but luckily the ramp was ok.
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Posted 2 years ago
Hello David, please accept our sincere apologies if the box you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. We are still glad that the item has no damage despite the damaged box. I checked your account and noticed that what you have ordered is the 10 FT ALUMINUM WHEELCHAIR ENTRY RAMP ONLY. We will consider your feedback in removing the rails in the photo to avoid confusion. Please email us at info@titanramps.com with the subject PBR Amyra if you require further assistance.
Posted 2 years ago
Here’s why it’s three stars. It’s advertised as a 2700 pound ramp. That’s why I bought it. It’s actually three separate ramps. Middle is 1500 and the sides are 600 apiece. Sure that adds up to 2700 but they are separate not one unit so it’s not truly 2700 total. They need to be bolted and U bolted together in order to take the full weight they are rated for. They do not send the hardware to bolt them together. I bolted them together at the hinge and bought u bolts to make it one big ramp. The way they advertise it is wrong.
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Posted 2 years ago
Hi Edward, thank you for the review and my apologies about this. I have sent this over to our marketing team so they can make necessary corrections on the product listing page. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better.
Posted 2 years ago
Good ramps for loading a snowblower on the truck. Could be a lot better with a lock to keep the hinged ramps from opening and a carrying handle would also be helpful. WEAR GLOVES when handling!!! Underside of ramps at the punch outs are razor-sharp and should have been deburred at assembly. There’s blood on the garage floor.
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Posted 2 years ago
Very nice ramp. The only thing I would add is a plate at the bottom for an easy entrance onto the ramp.
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Posted 2 years ago
Very poor assembly instructions. Blurry black and white. Poorly written. I called and was on hold for half an hour, then referred to a video made by a competitor! The competitor's video was very good and showed clearly what the written instructions failed to show. Maybe I should have bought from the competitor!
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Posted 2 years ago
I hesitated to buy this ramp due to the comments about the thin uBolts that break. Thought maybe you'd revise the size up one, but no, the clamps are feeble. Since I will only be using the ramp with all three pieces together, a better way to hold them permanently together is recommended. The ramp works for getting my Harley into my utility trailer. Can't rate this transaction higher than 3 stars due to very weak clamp design. I can bend them with my fingers . . . easily.
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Posted 2 years ago
Package arrived damaged. Both the outside box and the product inside appeared to have fork hole damage.
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Posted 2 years ago
I contacted Titan through email 2 days with ago no response in 2 different emails per there protocol.. and finely called them so waiting.. will finish this review when I hear back
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Posted 2 years ago
Hi Norman, thank you for the review and my sincere apologies about this sir. I have had a chance to check and I can see that a full replacement was keyed and tagged delivered on 08/21. We have sent an email on 08/22 as a follow up however we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.
Posted 2 years ago
Nice product, install was odd straps were very tight, didn’t get nuts for the bolts
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Posted 2 years ago
The center of the ramp flexius too much
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Posted 2 years ago
Paid for a new carrier but was sent someone’s return, bent, dented scratched, was partially put together, reflectors broken, had to drill hole for the quick release on the gate, would have returned but desperate for a means to get my husband to doctor appointments. You should be ashamed sending this out as new, I would appreciate if you could at least send me new reflectors, you really owe me money back!
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Posted 2 years ago
I was sent 2 damaged ramps that had to be returned. Now there is no more ramps in the warehouse & I need a ramp. Wasn’t informed when any more ramps would be available.
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Posted 2 years ago
Titan Ramps is rated 4.0 based on 1,487 reviews