“All products arrived fast. No issues anywhere with anything. I had ordered the wrong Lat tower and Customer rep Justine Bautista was very helpful in helping me get my refund back and made returning the Lat tower simple. She kept me updated on the tracking and when it arrived. Bread credited my money back. The entire situation was simple not complex or stressing. Thanks Justine for all the help and keep up the great work Titan.”
“Paul was helpful when I called to find out why my order has been delayed. While I am not pleased that my order is back ordered, Paul was nice and pleasant to talk to.”
“Angelo - A+ Customer service
Very informative. Was willing to help to the fullest extent. Also kept a positive demeanor throughout the conversation. Thanks again.
* Titan needs to get their order details page working asap. It is difficult to track my orders.”
“I had ordered the wrong fitness equipment and I needed to return it. Justine was extremely helpful. She was polite, knowledgeable about the return policy and was able to quickly get a return set up for me at no extra cost. This is how customer service is supposed to be. For this reason alone I would buy from Titan again.”
“Sunshine did a fantastic job getting me fast information and delivery for my home gym. Fast reply’s and information that was much needed. Love the purchase and with the great customer service and products I’ll be a customer for life and will def advertise my experience to the lifting community. Thanks again Sunshine and Titan 💪🏻💪🏻”
“My experience with Titian Fitness continues to be great. I appreciate the support of Marj Gregorio how help me with my order. I purchased an item that went on sale before mine was shipped and they allowed me to receive the price difference back. This saved me some money, which I put towards a Titan Barbell. I have been very pleased with the quality of the equipment and the quality of their customer service, given to me by Marj Gregorio. I have a home gym that is filled with Titian Fitness equipment and I plan to continue to slowly fill it with more of their products. Titans Fitness's quality, price and customer service really has made me a customer for life.”
“I forgot to include my apt number and Angelo from customer service reply to my email very quickly and was able to help me out. the customer service was very professional and fast. thank you”
