“I purchased a bag for £29.99, when shown on their tv programme, thought great lovely bargin, when it arrived they had charged me £39.99, I called and they said they could not refund the overcharged amount but give me a credit, why can’t this company give money back it’s taken wrongly, the bag is also on its website for £29.99, what a con, I am sure they have done this to me in the past but thought it was me getting it wrong, now I know it’s them, miss selling items, trading standards needs to look into their operating procedure.”
“Please do not trust this company they are liars and take your money and send you the wrong item and when you return it they tell you they haven't got it and still want you to pay for it”
“A company that likes to rip people off if you've got plenty of money then do not be afraid to part with it with this company had a lie and con everyone thieves.”
“After shopping with TJC over the last few years, in the last twelve months or so I feel they have shot themselves in the foot. They are cashing in using the pandemic and people's fear to sell items at well inflated prices. The same items from the same brands were available on ebay at the time of purchase at a much cheaper price with free postage, as we found out to our disappointment. If this isn't cashing in I don't know what is. Only last night they were selling an oximeter for £19.99 plus postage. The same oximeter is available on ebay for £9.99 and free postage. Same applies to the digital thermometers TJC were selling on air today for £6.99 plus postage, the same kind of item can be purchased on ebay for less than £2.00 with free postage. On the 13/05/20 we purchased a UV sterilizing lamp from TJC to sterilize our room. When this arrived it wouldn't turn on, let alone do what TJC claimed it would do. We did get a refund but feel they're cashing in with over inflated prices on these types of items, plus things like toilet rolls, masks and gloves in this pandemic. The ethics of this company during this pandemic are disgusting. Buyer beware and check ebay and other selling channels prices before purchasing anything from this company.”
“Spent £700 on a piece of jewellery. Received it with a MASSIVE SCRATCH right in the middle (where is quality control?) Tried getting in touch with customer service to repair or replace immediately as its for a gift. Told to wait over 2 weeks and pay to send back. Also customer service hang up on me few times in the middle of conversation plus being told they can’t make any decisions or take any responsibility. Shocking experience that taught me I should have trusted people when they said ‘stay away from TJC’.”
“Spent £700 on a piece of jewellery. Received it with a MASSIVE SCRATCH right in the middle (where is quality control?) Tried getting in touch with customer service to repair or replace immediately as its for a gift. Told to wait over 2 weeks and pay to send back. Also customer service hang up on me few times in the middle of conversation plus being told they can’t make any decisions or take any responsibility. Shocking experience that taught me I should have trusted people when they said ‘stay away from TJC’.”
