tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,005 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,005 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 13th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the store to check a few things and service was great. The item I bought arrived in good time and in good condition. Best price I could find in Australia, even the manufacturer had a higher sale price.”

Helpful Report

Great to hear Mark! Thank you for leaving a review :)

“Excellent service. Exchanged faulty 11 month old raft pump, no hassles and prompt service.”

Helpful Report

Cheers Sharon! Glad we could get your pump sorted!

“Excellent service and great service”

Helpful Report

Thanks Lorraine!

“Again great friendly service,”

Helpful Report

Cheers John!

“Excellent service, communication & postage as usual. Great products & entertaining YouTube videos.”

Helpful Report

Cheers David!

“Fantastic Staff and Service”

Helpful Report

Cheers David! We appreciate your support :)

“Excellent service and advice. Boots arrived within a few days and fitted perfectly.”

Helpful Report

Glad to hear Rose! Thank you for leaving a review :)

“Excellent customer service both online and instore. Fantastic range of fly fishing gear and outdoor equipment.”

Helpful Report

Cheers Lee!

“Professional. Excellent communication. Competitive prices. Exceeded my expectations. Would definitely recommend to family and friends. Items delivered within expected timeframe. Thank you for such a positive experience shopping online with Tom’s Outdoors.”

Helpful Report

Thank you so much for your kind words Helen! We're so glad your experience with us was positive :)

“I love this family run business and all their staff. They give considered advice based upon each individual customer’s needs and budget. I will definitely repurchase from them in the future.”

Helpful Report

Thank you so much for your kind words Katherine! Your support is very much appreciated :)

“Very impressed with my first online purchases from Tom’ Outdoors. Prices were the most competitive and service and fast delivery excellent. Would not hesitate to shop with them again.”

Helpful Report

We so glad to hear Barbara! Thank you for taking the time to leave us some kind words, we appreciate your support!

“Once again extremely quick service from Tom’s. Ordered my Patagonia Stealth Work Station on a Sunday afternoon and informed that it was in the mail early Monday morning. Delivered the following day into my PO Box. Can’t beat this shop for high quality products and sales service.”

tomsoutdoors.com.au 5 star review on 25th November 2023

Helpful Report

So glad to hear your order arrived promptly! Thank you for taking the time to leave a review :)

“Excellent service, communication , range and pricing. Items are so well packaged definitely gives you piece of mind when ordering online items.”

Helpful Report

Thank you so much for your kind words Jason! We appreciate your support :)

“Great Fast Transaction, Quality service A+++”

Helpful Report

Cheers Si!

“Absolutely brilliant service - my order was packaged perfectly, arrived quickly and great communication throughout. Highly recommend!”

Helpful Report

Great news! Cheers Xand!

“As always, great service and advice. Pretty awesome to get the right fishing advice from none other than Mickey himself! Toms is my go-to store for all my fly fishing gear.”

Helpful Report

Thanks Bosko! We appreciate your support :)

“I love this site and I am going to buy more here”

Helpful Report

Cheers Gon! We appreciate your support :)

“Tick annual trip to Tumut. Tick annual trip to Toms!! Purchased some fantastic technical mriddle layers, t-shirts and hiking/alpine pants. Partner is wrapped with the Patagonia hiking pants. Super staff, very knowledgeable and helpful. We love Tom's Outdoors.”

Helpful Report

“Excellent service from Tom’s, as always!”

Helpful Report

“Very helpful staff, great local knowledge and always have time for a chat. Great range of quality gear too.”

Helpful Report

Cheers Steve! We certainly love a chat :)

tomsoutdoors.com.au is rated 5.0 based on 1,005 reviews