TOMTOP Reviews

1.1 Rating 426 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does TOMTOP deliver? How long does TOMTOP take to deliver? Does TOMTOP deliver on time? How is accuracy and good condition of items delivered by TOMTOP?

Returns

How is TOMTOP returns process?

Customer Service

How can I contact TOMTOP? How quickly does TOMTOP resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of TOMTOP.

Visit Website

How long does TOMTOP take to deliver?

Helpful Report

(2 days ago)

TOMTOP normally delivers over a month.

Helpful Report

(2 days ago)

33.33%

Industry Average

“ The stuff they sell is ok and delivery wasn't bad bearing in mind it was sent overseas. ”

- John Neal

“ I ordered something from TOMTOP. Over 3 weeks ago the total amount was taken from my account. When we tried to contact TOMTOP about the delivery date they said they don’t have our order. They never sent us a confirmation number or an order number. I have turned this over to my bank. Do your homework before you order anything on line. Wish I had. ”

- Anonymous

“ Will take your money right away 45 days later no item fake delivery tracker scammers ”

- PAUL J WILTON

TOMTOP Reviews

Delivery - Slow