TOMTOP Reviews

1.1 Rating 426 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does TOMTOP deliver? How long does TOMTOP take to deliver? Does TOMTOP deliver on time? How is accuracy and good condition of items delivered by TOMTOP?

Returns

How is TOMTOP returns process?

Customer Service

How can I contact TOMTOP? How quickly does TOMTOP resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of TOMTOP.

Visit Website

How does TOMTOP deliver?

Helpful Report

(3 weeks ago)

TOMTOP delivers items by Postal Service and Courier.

Helpful Report

(3 weeks ago)

33.33%

Industry Average

“ consumers have a right to a full refund including delivery costs should things go wrong with their orders,however this is not the case for the simple reason that they are not acting upon it ”

- Anonymous

“ no returns and no refunds without any exceptions,also postal service delivery takes ages to arrive please beware ”

- Anonymous

“ they DO NOT SELL WHAT THEY ARE ADVERTISING ON THEIR WEBSITE,ALSO THEY OFFER FREE DELIVERY WHICH IS ALSO ANOTHER LIE,I STRONGLY URGE ALL CUSTOMERS NOT TO GO NEAR THEIR WEBSITE,AND NOT TO ENTER THEIR PAYMENT DETAILS,NOT RECOMMENDED AT ALL ”

- Anonymous

TOMTOP Reviews

Delivery - Slow