TOMTOP Reviews

1.1 Rating 426 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 426 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is TOMTOP returns process?

Helpful Report

(2 days ago)

Greater than 100% of reviewers feedback is TOMTOP returns process could be better.

Helpful Report

(2 days ago)

0.00%

Industry Average

“ no returns and no refunds without any exceptions,also postal service delivery takes ages to arrive please beware ”

- Anonymous

“ for all people thinking about placing an order on their website,think about this very carefully before proceeding: no returns and no refunds,once an order has been placed on their website,once the payment has been processed by them there is no turning back,the customer has to eat the 100% full total loss ”

- Anonymous

“ no returns for refund will be accepted please be made aware of this ”

- Anonymous

TOMTOP Reviews

Returns - Difficult