TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, fast delivery even in this difficult time and great comms. First time I have used Toni & Guy online and will definitely use again :)”

Helpful Report

Posted 5 years ago

“Clear & easy to use website. Delivered within a few days. Kept updated with the expected delivery time by the courier. Well packaged presentation set. Competitively priced when I compared to elsewhere. Genuine GHD product as I registered straighteners online. Very pleased with the transaction.”

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Posted 5 years ago

“Not received my parcel yet”

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Posted 5 years ago

“Have been using T&G for 3 years now and am a very happy customer. Excellent hair cut and colour, excellent customer care, thank you!”

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Posted 5 years ago

“An easy website with a huge range of products and excellent offers. My hairbrush arrived quickly and beautifully packed.”

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Posted 5 years ago

“Super fast delivery and great prices. Thanks”

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Posted 5 years ago

“Love your products and missing my fab haitdresser”

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Posted 5 years ago

“Very good and nice products, the delivery excellent. Thank you TONI&GUY”

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Posted 5 years ago

“This really good and does the job whilst waiting for the experts!”

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Posted 5 years ago

“No instructions, washes out I think is it supposed to or not? Who knows but pretty expensive.”

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Posted 5 years ago

Dear Jude, Thank you for your feedback. I am sorry you feel that this product doesn't have any instructions. As per our website, we have stated that this product washes out with shampoo and there are is a "how to use section" on there too. I have taken your feedback on board and sorry for any dissatisfaction caused. Kind regards, Customer Services

Posted 5 years ago

“Great item and quick delivery. Well done Toni&Guy”

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Posted 5 years ago

“Easy to order on website. Despite current mayhem it arrived within a few days. Bought from here as I wanted to be sure it was the genuine article.”

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Posted 5 years ago

“Excellent products and very helpful thank you”

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Posted 5 years ago

“I ordered goods online for the first time from Toni&Guy and it was all very straightforward - delivery was within 2/3 days”

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Posted 5 years ago

“Excellent product delivered on time. Thank you and stay safe”

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Posted 5 years ago

“Excellent products - can’t purchase locally but online shop very easy to use and a very efficient service. Great customer service.”

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Posted 5 years ago

“Have been going to TONI & GUY salons for many years and always happy with the result and the staff who are very friendly and helpful. Do wish they could do pensioner rates. Always use there products and very glad of the offer given”

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Posted 5 years ago

“Please could you send a different gift as I now have 2 nail varnish sets other wise pleased with the Wella hair products Thanks Val Cantrell”

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Posted 5 years ago

“Never received- said was in stock and after a week notified me they didn’t have it”

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Posted 5 years ago

Dear Valued Customer, Thank you for your feedback. I appreciate the disappointment this has caused, our Customer Service team kept all customers updated and unfortunately, as this is a third party brand we work with, Wahl had advised us they were also now out of stock of this item due to the extremely high demand in the UK. I am sorry once again for any disappointment caused and I hope you are well and safe. Kind regards, Customer Services

Posted 5 years ago

“Fantastic service, great choice of products, great communication and super fast delivery.”

Helpful Report

Posted 5 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews