TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instead of receiving the 1000ml colour stay conditioner I ordered and paid for, I received a much smaller size. So I contacted the Toni & Guy returns people, who immediately sorted the problem and got the 1000ml delivered to me the next day. Fabulous service - even in the middle of a world wide crisis. Thank you so much. (Now about my fringe ...)!! Love Berni xx”

Helpful Report

Posted 5 years ago

Dear Bernie, Thank you for your feedback. I am sorry to hear that there was something wrong with your order. One of our Customer Service team will be in contact with you so we can rectify this for you. Kind regards, Customer Services

Posted 5 years ago

“First time using their services and I am yet to try the products. They just arrived today so please discount my previous review. I can’t wait to try the products.”

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Posted 5 years ago

“I haven't received my purchase despite monies being taken out of my account!”

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Posted 5 years ago

“Not yet received”

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Posted 5 years ago

“Unfortunately I am unable to review this as it hasn’t yet arrived”

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Posted 5 years ago

“Excellent service can’t fault the products.”

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Posted 5 years ago

“Toni and guy is a modern up to date salon. All staff are pleasant and always happy with my hair thanks to the team in peterborough. Excellent.”

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Posted 5 years ago

“Thankyou too Toni&Guy for the hair straighteners order was placed and item delivered within a few days very smooth transaction just like my wife’s hair will be 😀”

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Posted 5 years ago

“I was very pleased by the help I received from customer services at T&G head office when I accidentally ordered an incorrect item. It was dealt with swiftly and professionally and politely. Thank you.”

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Posted 5 years ago

“Always happy with my hair after and between appointments.”

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Posted 5 years ago

“Arrived quicker than expected!”

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Posted 5 years ago

“even with all that is going on in the country just now you delivered very promptly”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Easy to use website and fast delivery”

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Posted 5 years ago

“Brill product”

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Posted 5 years ago

“I ordered shampoo and mousse on line as the shops are unable to open due to the corona virus. The service was fantastic,the items were a great price compared to what I normally pay and I received a free gift. Thank you Toni & Guy this is the first time I've bought from you but will definitely not be the last.”

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Posted 5 years ago

“I was my first order from TONI&GUY shop and I was very happy with everything. I am going to use it again. Very good experience, recommend the shop.”

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Posted 5 years ago

“Excellent service with a very quick delivery time. Thank you”

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Posted 5 years ago

“Very helpful lady on the telephone who sorted a problem out for me. Impressed she rang me .Thank you Wendy Ingram.”

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Posted 5 years ago

“Best products very happy with the purchase”

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Posted 5 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews