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Top 3D Shop Reviews

4.8 Rating 191 Reviews
97 %
of reviewers recommend Top 3D Shop
4.8
Based on 191 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Read Top 3D Shop Reviews
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Phone:

8888711751

Email:

sales@top3dshop.com

Location:

2005 Eye St #8, Bakersfield,
2005 Eye St #8, Bakersfield
California
93301

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Anonymous
Anonymous  // 01/01/2019
As an engineering team with smart people from a range of backgrounds, we were constantly throwing complicated questions at Top 3D Shop during our first engagement on the demo and several months after that. They covered everything: from object preparation to the 3D scanning workflow to mesh post-processing and model optimization to the reverse-engineering workflow, and then they showed us examples on how to complete inspections. Provided super comprehensive responses about the market and the differences of solutions we were interested in. Recorded videos when we didn’t understand how the process works. Super knowledgeable and honest. They even referred us to their competitors, so we could test a different technology and compare the results. Today we’re happy users of the Scantech Simscan and appreciate both training and the great product we received.
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Posted 3 years ago
Luckily, they had the last Phrozen Transform in stock. The invoice was provided super fast, and the printer was at my place within 3 days. Very satisfied!
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Posted 3 years ago
I was looking for a great offer on the Raise3D Pro2. They offered a 5% discount, and were ready to help with an additional discount on filament. Got everything we wanted within the limited budget we had leftover. Planning to buy a 3D scanner from them in the near future. Top 3D Shop helped us tremendously.
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Posted 3 years ago
Our school won a grant which we wanted to spend on a large-volume 3D printer. Top 3D Shop did a great job at advising us on the WASP machine, compared it with the available options on the market, and was our preferred choice. They then offered us the best price. Shipping was delayed thanks to COVID, but we were constantly informed on the progress and they even
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Posted 3 years ago
Huge thanks to Alec for being so patient with answering my questions. I am satisfied with my choice of the QIDI Tech X-Max. I’ve originally considered the Creality CR-5 Pro, but learning about the machine's motherboard issues and the 3 refunds for this machine, I decided to spend more time in the research stage. Alec answered ALL my questions over a period of 2 months, and now I’m a happy user of the X-MAX, their support is very hands-on and I highly recommend the printer and both companies (QIDI and Top 3D Shop).
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Posted 3 years ago
Our school had a limited budget, but we wanted to get a versatile 3D scanner that would cope well with both small and large objects. In the end, we purchased the Einscan Pro HD here. As advertised, the scanner works well with both types of objects. They helped me a lot with the choice. We didn’t appreciate the importance of the turntable at the beginning, but today this is the main tool for our classes. Within the limited time frame that we have during a class, the turntable is the fastest way to reliably scan an object and show to students how 3D scanning works. We’ve now expanded into scanning larger objects, and while this process is more difficult, both Einscan’s and Top 3D Shop’s teams were responsive and provided thorough responses on how to improve our results. Thank you so much for your support!
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Posted 3 years ago
Great quality, competent salespeople. Bought the EinScan over there. In the past, we had a scanner which produced garbage results. Now we can actually deploy the scan as part of the product development cycle for our shoe making business. And the customer success training pack was of great help.
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Posted 3 years ago
Their online support is great, whenever I had a question, I would text them in the chat, and they’d provide me with a full response on the problem with references to back up their answers. I’ve spoken to multiple people on the team, and everyone I talked to is truly passionate about 3D printing.
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Posted 3 years ago
I’m satisfied. Philip was very hands on, examined my STL file, suggested a completely different technology for my projects, and he was right. Indeed, we produced much better surfaces with resin 3D printing than the FDM samples we received firsthand.
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Posted 3 years ago
Everything is great, but delivery was a bit delayed.
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Posted 3 years ago
Ordered a 3D printer with huge sets of various filaments. Everything was delivered in time. One spool of filament was of different colour. Would rate 4 out of 5.
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Posted 3 years ago
Very client-oriented. No complaints, The device was a Raise3D Pro2 Plus printer. Very happy with the machine, it started doing its job 3 hours after delivery. Awesome.
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Posted 3 years ago
Been working with them for some time, and I am always happy. The services are great. The customer service team is quick to respond, and I’ve learnt a ton from them both about successfully running my Ender 3 and feeding it the right materials for my projects.
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Posted 3 years ago
Communication was quick and I received competent feedback. Yet delivery was a bit too slow.
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Posted 3 years ago
The job was done on time. The quality is good. Would like to have the option to get faster delivery for additional money.
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Posted 3 years ago
Bought some supplies here, the support talked with me and recommended Phrozen resins, provided me with profile settings for my 3D printer. Everything was packaged perfectly, no leaks, and works great.
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Posted 3 years ago
As an instructor who works in an educational environment and needs to follow certain internal policies for making purchases, I was glad to find a US-based company that offers Prusa 3D printers. Finally, got 3 machines to our district and these have been working great!
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Posted 3 years ago
Timely delivery, good quality, everything worked as expected.
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Posted 3 years ago
Have been ordering 3D printing supplies from here on a regular basis. We bought the printer at this store as well some time ago. It’s convenient that they offer 3kg spools and deliver them with a quick turnaround.
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Posted 3 years ago
It’s the second time I’m buying from Top 3d Shop. Before I got the Ender 3. Now I’m getting materials. Philip is amazing, the team knows what they are doing, and are very patient in answering my questions. The orders are always delivered within the specified time, the equipment just works.
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Posted 3 years ago
Top 3D Shop is rated 4.8 based on 191 reviews