Toronto Blooms Reviews

"DO NOT use this company if you want quality and or on time. I placed 3 orders for Mother's Day. One was delivered 2 days early, one was delivered in a garbage bag (see pic) and one was delivered one day late dead and destroyed (see pic). Total waste of money!"

"DO NOT use this company if you want quality and or on time. I placed 3 orders for Mother's Day. One was delivered 2 days early, one was delivered in a garbage bag (see pic) and one was delivered one day late dead and destroyed (see pic). Total waste of money!"

"DO NOT use this company if you want quality and or on time. I placed 3 orders for Mother's Day. One was delivered 2 days early, one was delivered in a garbage bag (see pic) and one was delivered one day late dead and destroyed (see pic). Total waste of money!"

"I was very disappointed in my order I sent for my sister birthday at first everything looked good with my delivery only to find out that they substituted the wine that I originally wanted for something else because they didn't have the one that I wanted . Nobody called me to inform me and let me know to see if there might've been something else that I wanted. not only that after my sister had sent me a picture of her opening her delivery. The flowers were very underwhelming for a flower boutique. I would expect way better quality flowers than sending somebody dead roses. This was just very unacceptable and I was thinking about ordering from them again, due to the slight mishap, but I will never order from them again for the price I paid they did refund me back $9.90 because they didn't have the wine that I actually wanted, which is crazy because I should just asked for a full refund at this point.very very upset"

"Beautiful bouquet - delivered on time. Thank you!!"

"\u2605\u2606\u2606\u2606\u2606 Extremely Disappointed \u2013 Do Not Recommend\r\n\r\nI ordered a bouquet from Toronto Bloom and was completely let down. Not only did the flowers arrive a day late, but the bouquet looked nothing like the photo on their website \u2014 what I received was a dismal, underwhelming bunch that looked thrown together with no care or creativity.\r\n\r\nTo make matters worse, customer service was terrible. I reached out to express my concerns and got little to no helpful response \u2014 no apology, nothing.\r\n\r\nThis experience was incredibly frustrating and disappointing, especially for a service that claims to deliver high-quality floral arrangements. I will never use Toronto Bloom again and would strongly advise others to look elsewhere"

"I ordered their \"Easter Egg Succulent\" potted succulents for my daughter for Easter though the item arrived on the wrong date and the vase was a plain rectangular white porcelain vase not the \"Easter Egg\" rock vase shown on their website. Reaching out to inquire brought a cold legalese response that subsitutions are their prerogative and stating that by ordering from them one is \"not entitled to refunds or compensation\". In my view this is bait and switch, false advertising and an unfortunately dismissive response to a reasonable complaint. Recommend avoid, patronize businesses that care about their customers."