Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi! I already posted a google review. I'm beyond satisfied. I broke my glass on a Saturday night, ordered a new piece on Sunday, and was back up and running by Wednesday, right before the first snow. You had my exact (older) stove listed, and the glass fits perfectly. I don't believe there is any way I could have found this locally any faster or cheaper.”

Helpful Report

Posted 5 years ago

“Great product, great service. After looking online and not knowing the difference in the different types of glass, I decided to call. It was only a couple of minutes before closing so I didn't really expect anyone to answer. The sales person that did answer was extremely helpful and made sure I had the correct glass for my fireplace insert as well as the tape gasket to install it properly(I just wish I remembered his name to give him recognition for fantastic customer service.) The glass arrived quickly and well packaged. Thank you for such a great experience!”

Helpful Report

Posted 5 years ago

“great! love the glass.”

Helpful Report

Posted 5 years ago

“Excellent service! The original product was damaged in shipping and they replaced it in record speed with no hassle. I'm super happy with the entire transaction!”

Helpful Report

Posted 5 years ago

“Great Customer Service! Quick and efficient!!”

Helpful Report

Posted 5 years ago

“Had exactly what I needed for my old wood stove and fair price. Thanks”

Helpful Report

Posted 5 years ago

“Good quality glass.”

Helpful Report

Posted 5 years ago

“Was easy to order and quick delivery. Glass was easy to install”

Helpful Report

Posted 5 years ago

“Exact fit no issues with install. Priced right. Very happy with product and support.”

Helpful Report

Posted 5 years ago

“Excellent customer service and product! I needed two custom cut pieces to replace 30 year old fireplace doors, they arrived within two (business) days securely packaged. Will definitely order from here again!”

Helpful Report

Posted 5 years ago

“Fast service great price”

Helpful Report

Posted 5 years ago

“Great service with great prices. My Woodstove is like brand new again. I would recommend these guys. Fast turnaround an order was spot on and Glass was packaged so there was damage To it. Thanks it was a pleasure doing business with you.”

Helpful Report

Posted 5 years ago

“It arrived in great shape and was a very easy install.”

Helpful Report

Posted 5 years ago

“Best price i could find anywhere. Fast shipping too. i would use them everytime i needed glass.”

Helpful Report

Posted 5 years ago

“Glass fits perfect. Good price. Thanks”

Helpful Report

Posted 5 years ago

“This was such an easy process thanks to you. I have never replaced the glass and gaskets on a wood stove and my fear was that I would measure it wrong or that it would be difficult job. I was pleasantly surprised, the glass was perfect and it turned out to be a fun little project. Thanks again for making this so easy!”

Helpful Report

Posted 5 years ago

“My glass came in several days before it was supposed to! It's perfect and their website is so easy to order from and makes it simple to find the right brand and size!”

Helpful Report

Posted 5 years ago

“Perfect fit... perfect match ! Fast delivery !”

Helpful Report

Posted 5 years ago

“Glass fit perfectly in my pellet stove nice and clear now,fast shipping”

Total-Hearth.com 5 star review on 31st October 2020

Helpful Report

Posted 5 years ago

“Product just right and arrived ahead of schedule. Very pleased.”

Helpful Report

Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews