Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described and arrived safely and quickly. Great customer service!”

Helpful Report

Posted 1 week ago

“Arrived on time as ordered.”

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Posted 1 week ago

“The glass delivered to me fit exactly right and followed the dimensioned drawing I sent them. Delivery was surprisingly prompt. A great job.”

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Posted 1 week ago

“Perfect!!!!”

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Posted 1 week ago

“Great customer service! No issues with the glass we purchased”

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Posted 1 week ago

“Worked well fit correctly”

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Posted 1 week ago

“Glass is Glass”

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Posted 1 week ago

“good company, good shipping well packaged”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Can't review, haven't received product.”

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Posted 1 week ago

“Was easy to install easy to order”

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Posted 1 week ago

“Blowers work great and fit my wood furnace perfectly thanks”

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Posted 1 week ago

“Ordering online was easy.”

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Posted 1 week ago

“Very pleased with the glass. Cut to perfection! Very good company!!”

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Posted 1 week ago

“Excellent telephone guidance,advice and reassurrance provided.”

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Posted 1 week ago

“Very good”

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Posted 1 week ago

“Very impressed with the service. When my first order was lost by UPS, I contacted Total Hearth and they sent me a new order immediately, no questions asked. Much appreciated!”

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Posted 1 week ago

“Very nice lady took great care of me”

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Posted 1 week ago

“The glass and glass tape gasket were exactly what we needed. They fit perfectly. However the door gasket that was recommended for our model stove was too small and I ended up reusing the old gasket.”

Total-Hearth.com 5 star review on 26th February 2026

Helpful Report

Posted 1 week ago

“So pleased with the perfect piece of glass we received--it is exactly what we needed after we broke a pane with a too-large piece of wood!”

Helpful Report

Posted 1 week ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews