Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packages arrived quick and was packed very well so not the damage the replacement glass and other product. Highly satisfied. Thank You.”

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Posted 1 month ago

“Fit perfectly, shipping was great, working like it's suppose to.”

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Posted 1 month ago

“Very good quality. It worked perfectly and the glass fit right in.”

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Posted 1 month ago

“Great customer service!”

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Posted 1 month ago

“would order again from them”

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Posted 1 month ago

“Glass is clear and we can enjoy wathing the fire as well as the warmth it gives us,”

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Posted 1 month ago

“Great price”

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Posted 1 month ago

“I am very impressed with the quality of customer service and speed with which Total Hearth was able to get my wood stove glass replacement. There are very few companies left that treat their customers with this level of quality. Great Job to those at Total Hearth, much appreciated!”

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Posted 1 month ago

“Quick shipping. Clear descriptions.”

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Posted 1 month ago

“Total hearth is the go-to for all your wood burning stove needs. Very reasonable prices, expedited shipping with tracking, my glass was very securely packaged, and it was an exact fit.”

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Posted 1 month ago

“Prompt courteous person to person help. Speedy delivery.”

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Posted 1 month ago

“It’s a place that carries stuff for my old stove 👍👍👍”

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Posted 1 month ago

“Thanks for the help in figuring out what I needed and shipping it so quickly.”

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Posted 1 month ago

“It was perfect!”

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Posted 1 month ago

“Xxxxx. Xxxxxxxxxxx”

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Posted 1 month ago

“N/a didn’t buy anything from them.”

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Posted 1 month ago

“I only needed the 8 ft. High temp. power cord”

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Posted 1 month ago

“Customer service was great. Product arrived packaged extremely well and on time. Would not hesitate to do business with them again.”

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Posted 1 month ago

“Great service on the phone and shipment came within days of calling. Very pleased!!!”

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Posted 1 month ago

“Perfect fit!!!”

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Posted 1 month ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews