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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
William B
Verified Buyer
“Great customer service!”
Helpful Report
Posted 2 months ago
Michael B
Verified Buyer
“would order again from them”
Helpful Report
Posted 2 months ago
Dennis M
Verified Buyer
“Glass is clear and we can enjoy wathing the fire as well as the warmth it gives us,”
Helpful Report
Posted 2 months ago
John M
Verified Buyer
“Great price”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“I am very impressed with the quality of customer service and speed with which Total Hearth was able to get my wood stove glass replacement. There are very few companies left that treat their customers with this level of quality. Great Job to those at Total Hearth, much appreciated!”
Helpful Report
Posted 2 months ago
Marc A
Verified Buyer
“Quick shipping. Clear descriptions.”
Helpful Report
Posted 2 months ago
Richard P
Verified Buyer
“Total hearth is the go-to for all your wood burning stove needs. Very reasonable prices, expedited shipping with tracking, my glass was very securely packaged, and it was an exact fit.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Prompt courteous person to person help. Speedy delivery.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“It’s a place that carries stuff for my old stove 👍👍👍”
Helpful Report
Posted 2 months ago
Margaret H
Verified Buyer
“Thanks for the help in figuring out what I needed and shipping it so quickly.”
Helpful Report
Posted 2 months ago
Sean H
Verified Buyer
“It was perfect!”
Helpful Report
Posted 2 months ago
SAMUEL M
Verified Buyer
“Xxxxx. Xxxxxxxxxxx”
Helpful Report
Posted 2 months ago
Robin A
Verified Buyer
“N/a didn’t buy anything from them.”
Helpful Report
Posted 2 months ago
Jay B
Verified Buyer
“I only needed the 8 ft. High temp. power cord”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Customer service was great. Product arrived packaged extremely well and on time. Would not hesitate to do business with them again.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Great service on the phone and shipment came within days of calling. Very pleased!!!”
Helpful Report
Posted 3 months ago
Alcia A
Verified Buyer
“Perfect fit!!!”
Helpful Report
Posted 3 months ago
Conrad C
Verified Buyer
“Eeeeeeeeee”
Helpful Report
Posted 3 months ago
Jacqueline H
Verified Buyer
“The whole experience of purchasing the order was great. Even though the glass tape gasket was the wrong size, it all worked out well in the end.”
Helpful Report
Posted 3 months ago
Laura H
Verified Buyer
“Arrived UPS undamaged. Glass fit bifold door perfectly. Measurements accurate. Packaged well. Happy with product. Looking forward to putting back on fireplace. Hearths app easy use.”
Total-Hearth.com 5 star review on 9th October 2025
Helpful Report
Posted 3 months ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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