Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product , great service”

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Posted 3 months ago

“Always great service”

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Posted 3 months ago

“Appears to be the correct fit and there is no reason to assume it will work perfectly under the fire conditions my Jotul F4 will go through this winter.”

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Posted 3 months ago

“Priced right”

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Posted 3 months ago

“Perfect fit! Measurements of the old Outside Air Shield matched what was listed on the website.”

Total-Hearth.com 5 star review on 18th August 2025

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Posted 3 months ago

“Item as described”

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Posted 3 months ago

“I ordered a glass panel to replace a broken window in my Morso stove, which has typically been hard to find parts for. It arrived quickly by FedEx and was a perfect fit! The glass is thick and high quality, better glass than the one I replaced. The gasket that was recommended with purchase made installation unexpectedly quick and easy. No cement, no fuss! This was an exceptionally good experience and I will definitely turn to Total Hearth for all my future stove part needs.”

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Posted 3 months ago

“good people, good product, good packing, fast shipping”

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Posted 3 months ago

“The ceramic glass is great and delivery was perfect”

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Posted 3 months ago

“My glass for my coal stove was delivered in a timely manner and was reasonably priced.”

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Posted 4 months ago

“Service was vry fast, and everything fit perfectly! Thanks Fireplaceglass!!”

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Posted 4 months ago

“Quick, easy, and quality glass. Although I did not receive a new gasket with my glass.”

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Posted 4 months ago

“WF Customer service is great. They answered all my questions and made a suggestion which I tried and it worked out perfectly. Kudos!”

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Posted 4 months ago

“Fast shipping, Excellent service, Great packing, Arrived safely”

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Posted 5 months ago

“I hate that I didn't write the name of who I talked to down but she was wonderful. I had to get this glass changed in my fireplace before putting my house up for sale. It was perfect, shipped fast and safely. After only three days listed I am in escrow for a great price. That glass coming so fast was so very important. Thank you.”

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Posted 5 months ago

“Fantastic process. Delivery was super fast and on time. I will definitely use this company again in the future!”

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Posted 5 months ago

“The Frep lace glass fits perfectly in my door and I’m so happy with the results.”

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Posted 6 months ago

“Perfect fit in stove and wonderful dialogue with employee. Very easy transaction and prompt delivery”

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Posted 6 months ago

“exactly what i needed good price and came fast”

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Posted 6 months ago

“Great attention to detail. Able to speak to real people. The custom fit glass fits good. And lastly the cost was less than half of what a local glass place quoted me.”

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Posted 6 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews