Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eeeeeeeeee”

Helpful Report

Posted 1 month ago

“The whole experience of purchasing the order was great. Even though the glass tape gasket was the wrong size, it all worked out well in the end.”

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Posted 1 month ago

“Arrived UPS undamaged. Glass fit bifold door perfectly. Measurements accurate. Packaged well. Happy with product. Looking forward to putting back on fireplace. Hearths app easy use.”

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Posted 1 month ago

“The correct part was shipped on time.”

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Posted 1 month ago

“Love it!! Needed one and it was a fast delivery”

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Posted 1 month ago

“Satisfied with their service”

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Posted 1 month ago

“Don't have a fireplace glass”

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Posted 1 month ago

“Had this stove for 38 years and was pleased to find it available!”

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Posted 1 month ago

“Excellent Quality”

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Posted 2 months ago

“NA for my replacement parts”

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Posted 2 months ago

“Customer Service was very knowledgeable and had exactly what I needed. Real easy to work with.”

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Posted 2 months ago

“Great company to buy from. Sent it out right away and got everything in one box withing a few days. Would buy from them again”

Total-Hearth.com 5 star review on 1st October 2025

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Posted 2 months ago

“Easy website , good price , timely service. I would definitely recommend”

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Posted 2 months ago

“Fast Work and great prices and freindly customer service will use them as my supplyer now that they will give me a discount hahahahahaha”

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Posted 2 months ago

“Great price fast service great people to work with.”

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Posted 2 months ago

“I can’t believe how quickly I received the order and it was exactly what I ordered. Thank you.”

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Posted 2 months ago

“Total Hearth helped me get the right glass tape gasket for a 28 yr old fireplace door. Customer service was excellent. The new gasket fits like a glove!”

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Posted 2 months ago

“Highly recommended”

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Posted 2 months ago

“I have found them to be friendly, knowlegeable, and helpful.”

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Posted 2 months ago

“Just as I ordered excellent”

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Posted 2 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews