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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Kristi M
Verified Buyer
“I highly recommend Total-Hearth!”
Helpful Report
Posted 2 months ago
Pammela W
Verified Buyer
“Only needed the replacement box, but good to know other options were available.”
Helpful Report
Posted 2 months ago
Richard R
Verified Buyer
“The ceramic glass is even better then the existing glass that the stove had come with. Being able to replace it so easily was fantastic.”
Helpful Report
Posted 2 months ago
Jared P
Verified Buyer
“Works well, no problem!”
Helpful Report
Posted 2 months ago
Matthew W
Verified Buyer
“Great product. Fast shipping.”
Helpful Report
Posted 2 months ago
Lee B
Verified Buyer
“Very quick response time! Always took care of your needs! Lee Bryant W.D. Bryant Ace Hardware”
Helpful Report
Posted 2 months ago
Kelly M
Verified Buyer
“Perfect fit and looks great”
Helpful Report
Posted 2 months ago
Charles J
Verified Buyer
“Great customer service”
Helpful Report
Posted 2 months ago
Melissa H
Verified Buyer
“So perfect in size easy to install i ordered another box of them . Im sure this winter I'll enjoy them”
Total-Hearth.com 5 star review on 5th November 2025
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Would definitely order parts through them again.”
Helpful Report
Posted 2 months ago
Jim J
Verified Buyer
“Great inventory with detailed descriptions; quick shipping; the right part at a good price.”
Helpful Report
Posted 2 months ago
Jonathan W
Verified Buyer
“I had ordered a replacement glass for our fireplace and it arrived broken. I called and they got a replacement shipped out the next day. Great customer service, will definitely shop here again.”
Helpful Report
Posted 2 months ago
Brian H
Verified Buyer
“Deliver quickly fit as it should. Heavy duty was happy with the quality.”
Helpful Report
Posted 2 months ago
Jon S
Verified Buyer
“Had the glass i needed in stock. Very fast delivery. Had it in 2 days. Glass was wrapped up very good.”
Helpful Report
Posted 2 months ago
Monte G
Verified Buyer
“Great customer service and very short turnaround.”
Helpful Report
Posted 2 months ago
David D
Verified Buyer
“great service”
Helpful Report
Posted 2 months ago
Frank F
Verified Buyer
“Kat was a great help to me in obtaining a custom glass for my 701FS stove. Fast turn around and it fit perfectly.”
Helpful Report
Posted 2 months ago
James P
Verified Buyer
“Packages arrived quick and was packed very well so not the damage the replacement glass and other product. Highly satisfied. Thank You.”
Helpful Report
Posted 2 months ago
Ken H
Verified Buyer
“Fit perfectly, shipping was great, working like it's suppose to.”
Helpful Report
Posted 2 months ago
Emily O
Verified Buyer
“Very good quality. It worked perfectly and the glass fit right in.”
Helpful Report
Posted 2 months ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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