Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast and friendly service!”

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Posted 6 months ago

“Always happy with your products!”

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Posted 7 months ago

“Works perfectly, amazingly fast delivery.”

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Posted 7 months ago

“Great service, great quality”

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Posted 7 months ago

“Glass was packed well. My handy husband installed it.”

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Posted 7 months ago

“I recently received a new blower motor for my Appalachian stove. Delivery was very prompt and received in excellent condition. The packaging was definitely done by someone that knows what they are doing since they do ship glass. Just saying that the motor was packaged just as carefully. Mounting was the same as was the electrical plug. Everything fit perfectly. The bearings in the new motors are sealed bearings. Very pleased with the customer service simply can’t be any better. I will be doing business with this company for my fireplace needs in the future. 5 Star”

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Posted 7 months ago

“Simply amazed. I had my replacement glass for my old Drolet stove delivered to my door in 36 hrs. Web site was fast and user friendly. I'd recommend this outfit to anybody needing stove glass....”

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Posted 7 months ago

“Measurements were precise. Glass fit perfectly.”

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Posted 8 months ago

“Very efficient and accurate”

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Posted 8 months ago

“Great product! Great and communicative customer service staff!!!”

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Posted 8 months ago

“Good service. Glass was perfect. Couldn’t ask for more.”

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Posted 8 months ago

“Fits great and looks fantastic.”

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Posted 8 months ago

“quick turn around”

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Posted 8 months ago

“We are enjoying an old stove that looks brand new, thanks to Woodstove- Fireplaces!”

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Posted 8 months ago

“I cannot think of anything that was not 5 star--I am very grateful W-F's existance Considering the 6 weeks that the folks we purchased our stove from 3 years ago totally ignored any and all requests for service/help, I wish health & long life to W-F!”

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Posted 8 months ago

“The lady in the office was so nice. And you guys have great products as well.”

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Posted 8 months ago

“The glass fit and great quality.”

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Posted 8 months ago

“Iv replace the glass before, this glass seem to be better quality, rounded edges, and a better fit.”

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Posted 8 months ago

“Fast delivery & no poblems with replacement after 2 weeks of warm fire.”

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Posted 8 months ago

“I placed a custom order for two pieces of glass. Both were cut exactly as requested and shipped promptly. I am very happy with my purchase.”

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Posted 8 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews