Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 2,037 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 16th September 2026

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my Jotul 8 in 1986. I have used it every winter since then. The gasket was worn and pass time for replacement. This year I ordered the repair kit. It is installed and my wood stove is performing superbly.”

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Posted 7 months ago

“Product is of good quality, I'ts what I expected. It came in quickly, well packed.”

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Posted 7 months ago

“I didn’t order any glass”

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Posted 7 months ago

“It was super easy to find the right glass for my stove on the site. The order was smooth. Delivery was quick. The glass fit perfectly. Overall, a super smooth process!”

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Posted 7 months ago

“Did not have to replace the glass.”

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Posted 7 months ago

“I have a old floor furance in my basement, and the sightglass in it had a cracked mica viewing port. This was the best option I found to replace it. Their YouTube video of how to cut it to size was really clear, and the sheet of mica came quickly and worked well.”

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Posted 7 months ago

“Excellent item (Buck Wood Stove Handles). The Customer Service person was very knowledgeable and helpful. Super fast shipping. Highly recommended.”

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Posted 7 months ago

“Got them in a timely matter and have them in use”

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Posted 7 months ago

“Excellent job”

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Posted 7 months ago

“Happy with product purchased.”

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Posted 7 months ago

“As expected. Arrives quickly. So far so good.”

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Posted 7 months ago

“Easy to use.”

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Posted 7 months ago

“Easy to navigate website and clear instructions on how to find the correct fit for my wood burning stove”

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Posted 7 months ago

“great option”

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Posted 7 months ago

“Ordered and recieved a custom cut piece within 5 days over the holiday season.”

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Posted 8 months ago

“My wood stove is about 30 years old, and the manufacturer name has changed several times over the years. Total Hearth had the correct sized glass; their price was good, and they were VERY fast to ship at a reasonable cost. With the tape from them it was an easy install and fit perfectly. Only used the stove once but couldn't be more pleased so far.”

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Posted 8 months ago

“I was greatly impressed with the the packaging protecting the custom cut ceramic glass I received from Total Hearth. The piece i ordered fit perfectly into the door of my wood stove insert. Hopefully I won't have to replae the glass anytime soon, but when I do I will order from Total Hearth”

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Posted 8 months ago

“Worked good”

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Posted 8 months ago

“I sent in a template for the glass, came back a perfect fit, looks and installed well. Customer service was fantastic.”

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Posted 8 months ago

“The service was great They were able to find my part fast and item was delivered quickly.”

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Posted 8 months ago

Total-Hearth.com is rated 4.8 based on 2,037 reviews