Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the glass i needed in stock. Very fast delivery. Had it in 2 days. Glass was wrapped up very good.”

Helpful Report

Posted 4 months ago

“Great customer service and very short turnaround.”

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Posted 4 months ago

“great service”

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Posted 4 months ago

“Kat was a great help to me in obtaining a custom glass for my 701FS stove. Fast turn around and it fit perfectly.”

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Posted 4 months ago

“Packages arrived quick and was packed very well so not the damage the replacement glass and other product. Highly satisfied. Thank You.”

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Posted 4 months ago

“Fit perfectly, shipping was great, working like it's suppose to.”

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Posted 4 months ago

“Very good quality. It worked perfectly and the glass fit right in.”

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Posted 4 months ago

“Great customer service!”

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Posted 4 months ago

“would order again from them”

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Posted 4 months ago

“Glass is clear and we can enjoy wathing the fire as well as the warmth it gives us,”

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Posted 4 months ago

“Great price”

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Posted 4 months ago

“I am very impressed with the quality of customer service and speed with which Total Hearth was able to get my wood stove glass replacement. There are very few companies left that treat their customers with this level of quality. Great Job to those at Total Hearth, much appreciated!”

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Posted 4 months ago

“Quick shipping. Clear descriptions.”

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Posted 4 months ago

“Total hearth is the go-to for all your wood burning stove needs. Very reasonable prices, expedited shipping with tracking, my glass was very securely packaged, and it was an exact fit.”

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Posted 4 months ago

“Prompt courteous person to person help. Speedy delivery.”

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Posted 4 months ago

“It’s a place that carries stuff for my old stove 👍👍👍”

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Posted 4 months ago

“Thanks for the help in figuring out what I needed and shipping it so quickly.”

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Posted 4 months ago

“It was perfect!”

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Posted 4 months ago

“Xxxxx. Xxxxxxxxxxx”

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Posted 4 months ago

“N/a didn’t buy anything from them.”

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Posted 4 months ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews