Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was very knowledgeable and had exactly what I needed. Real easy to work with.”

Helpful Report

Posted 6 months ago

“Great company to buy from. Sent it out right away and got everything in one box withing a few days. Would buy from them again”

Total-Hearth.com 5 star review on 1st October 2025

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Posted 6 months ago

“Easy website , good price , timely service. I would definitely recommend”

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Posted 6 months ago

“Fast Work and great prices and freindly customer service will use them as my supplyer now that they will give me a discount hahahahahaha”

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Posted 7 months ago

“Great price fast service great people to work with.”

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Posted 7 months ago

“I can’t believe how quickly I received the order and it was exactly what I ordered. Thank you.”

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Posted 7 months ago

“Total Hearth helped me get the right glass tape gasket for a 28 yr old fireplace door. Customer service was excellent. The new gasket fits like a glove!”

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Posted 7 months ago

“Highly recommended”

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Posted 7 months ago

“I have found them to be friendly, knowlegeable, and helpful.”

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Posted 7 months ago

“Just as I ordered excellent”

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Posted 7 months ago

“Great product , great service”

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Posted 7 months ago

“Always great service”

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Posted 8 months ago

“Appears to be the correct fit and there is no reason to assume it will work perfectly under the fire conditions my Jotul F4 will go through this winter.”

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Posted 8 months ago

“Priced right”

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Posted 8 months ago

“Perfect fit! Measurements of the old Outside Air Shield matched what was listed on the website.”

Total-Hearth.com 5 star review on 18th August 2025

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Posted 8 months ago

“Item as described”

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Posted 8 months ago

“I ordered a glass panel to replace a broken window in my Morso stove, which has typically been hard to find parts for. It arrived quickly by FedEx and was a perfect fit! The glass is thick and high quality, better glass than the one I replaced. The gasket that was recommended with purchase made installation unexpectedly quick and easy. No cement, no fuss! This was an exceptionally good experience and I will definitely turn to Total Hearth for all my future stove part needs.”

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Posted 8 months ago

“good people, good product, good packing, fast shipping”

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Posted 8 months ago

“The ceramic glass is great and delivery was perfect”

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Posted 8 months ago

“My glass for my coal stove was delivered in a timely manner and was reasonably priced.”

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Posted 9 months ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews