Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering my custom size glass. Fast delivery. Ordered on Friday it arrived on Monday. Fits perfectly. Overall great experience and transaction. Thank you and god bless”

Helpful Report

Posted 10 months ago

“For the last year, my wood burning stove has leaked. It was not enough smoke to make it unusable, but enough that the house would smell smoky. After installing this new seal, we did not have any leak at all. We had the fire burning all day on Sunday (while we watched my Packers choke against the Eagles). This morning we woke up with now smoky smell. I should have done this last year.”

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Posted 10 months ago

“I ordered replacement glass for our woodstove. My ordered arrived very quickly, perfect condition and it was very affordable. Glass fit perfectly!!!! Tgank you!!!”

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Posted 10 months ago

“I had a special size glass, it shipped fast and fit perfectly!!”

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Posted 10 months ago

“Great service and received my order quickly.”

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Posted 10 months ago

“Perfect fit !”

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Posted 10 months ago

“Order shipped promptly and as stated. Great company to work with.”

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Posted 10 months ago

“Very helpful!”

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Posted 10 months ago

“Fit perfectly, no problems, great”

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Posted 11 months ago

“Guy that took was great.”

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Posted 11 months ago

“The glass was well-packed for shipping and arrived in excellent condition. The suggested tutorial video insured that I installed the glass and gasket properly. The glass fit our fireplace door perfectly. We are enjoying our fireplace once again.”

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Posted 11 months ago

“Glass was a perfect fit.”

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Posted 11 months ago

“Great customer service and SUPER fast delivery. Extremely well packed. Fits perfect”

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Posted 11 months ago

“It works great”

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Posted 11 months ago

“Excellent customer service. My first glass was oversized by 1/16 of an inch in height, which isn’t typically a problem probably, but with my model It did. I called and they were quick to help. After texting them a picture of a tape measure and the glass they rushed me out another one with a return label and I had it two days later. Would be glad to do business with them again!”

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Posted 11 months ago

“Product arrived exactly as described and ahead of schedule!! Thank you all for being exactly what our country needs!!”

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Posted 11 months ago

“This company is very good. Their description of their glass sizes was easy to understand, I ordered the glass I needed (local woodstove store was terrible), I got confirmation, and the glass arrived two days before it was supposed to. If I ever need stove glass again, I know right where to go!”

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Posted 11 months ago

“Superb service, fast and professional. I had a part fail under warranty. A quick phone call and an email with pictures and I got my replacement in a day or two. I will defiantly continue to do business with them.”

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Posted 11 months ago

“Worked great to get my workshop warm and cozy again! Was thrilled to find the right part so easily.”

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Posted 11 months ago

“I love the fit time to get shipped and spray glass cleaner”

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Posted 11 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews