Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,917 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 20th December 2025

Jessica P

Total-Hearth.com 5 star review on 14th December 2025

Toni J

Total-Hearth.com 5 star review on 14th October 2025

Alcia A

Total-Hearth.com 5 star review on 9th October 2025

Laura H

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a special size glass, it shipped fast and fit perfectly!!”

Helpful Report

Posted 1 year ago

“Great service and received my order quickly.”

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Posted 1 year ago

“Perfect fit !”

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Posted 1 year ago

“Order shipped promptly and as stated. Great company to work with.”

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Posted 1 year ago

“Very helpful!”

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Posted 1 year ago

“Fit perfectly, no problems, great”

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Posted 1 year ago

“Guy that took was great.”

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Posted 1 year ago

“The glass was well-packed for shipping and arrived in excellent condition. The suggested tutorial video insured that I installed the glass and gasket properly. The glass fit our fireplace door perfectly. We are enjoying our fireplace once again.”

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Posted 1 year ago

“Glass was a perfect fit.”

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Posted 1 year ago

“Great customer service and SUPER fast delivery. Extremely well packed. Fits perfect”

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Posted 1 year ago

“It works great”

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Posted 1 year ago

“Excellent customer service. My first glass was oversized by 1/16 of an inch in height, which isn’t typically a problem probably, but with my model It did. I called and they were quick to help. After texting them a picture of a tape measure and the glass they rushed me out another one with a return label and I had it two days later. Would be glad to do business with them again!”

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Posted 1 year ago

“Product arrived exactly as described and ahead of schedule!! Thank you all for being exactly what our country needs!!”

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Posted 1 year ago

“This company is very good. Their description of their glass sizes was easy to understand, I ordered the glass I needed (local woodstove store was terrible), I got confirmation, and the glass arrived two days before it was supposed to. If I ever need stove glass again, I know right where to go!”

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Posted 1 year ago

“Superb service, fast and professional. I had a part fail under warranty. A quick phone call and an email with pictures and I got my replacement in a day or two. I will defiantly continue to do business with them.”

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Posted 1 year ago

“Worked great to get my workshop warm and cozy again! Was thrilled to find the right part so easily.”

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Posted 1 year ago

“I love the fit time to get shipped and spray glass cleaner”

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Posted 1 year ago

“Clear, fast delivery, great warranty”

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Posted 1 year ago

“Everything was great with the glass.thanks gary”

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Posted 1 year ago

“Best customer service ever. Thanks!”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,917 reviews