Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very customer friendly, professional, they go over and beyond to help”

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Posted 11 months ago

“Super quick, easy communication.”

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Posted 11 months ago

“It worked out perfect. I called and talked to your representative and answered all questions prior to ordering. Thanks for all your help!”

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Posted 11 months ago

“GLASS CAME IN EXCELLENT TIME. GREAT CONDITION”

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Posted 11 months ago

“The website was easy to navigate, the items came quickly as promised and were exactly what we needed to repair our woodstove (glass and gasket) and we love the cleaner - it works great - just ordered more.”

Total-Hearth.com 5 star review on 2nd December 2024

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Posted 1 year ago

“I rely on this business for replacement parts (especially the glass inset) on my very old Lopi woodburner. The order is always filled quickly and mailed without a problem. I have recommended the business to the chimney sweep. The early season discount is appreciated.”

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Posted 1 year ago

“Very knowledgeable and friendly service. Prices were lower than others too. Shipping was fast and packaging secure.”

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Posted 1 year ago

“Excellent fit and finish”

Total-Hearth.com 5 star review on 1st December 2024

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Posted 1 year ago

“Shipping was prompt. Glass fit perfectly in Vermont Defiant. After a month of fires no issues. Pricing is reasonable.”

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Posted 1 year ago

“Fast fast service!!!”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“It fit very well. The video was much appreciated.”

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Posted 1 year ago

“Found A good choice for Glass , Awesome Delivery was 2 to none , GREAT,”

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Posted 1 year ago

“Kat was THE BEST!!!!! I will recommend you to anyone in need”

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Posted 1 year ago

“Great product and service at a fair price.”

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Posted 1 year ago

“Great, fast service, exceptional product!!!”

Total-Hearth.com 5 star review on 22nd November 2024

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Posted 1 year ago

Looks Really Cool!

Posted 1 year ago

“Glass fit perfect and looks great. Thanks”

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Posted 1 year ago

“Nice, not too hard to install. Seems more resistant to build-up than original 100% satisified, fast shipping.”

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Posted 1 year ago

“The product ordered came quickly and is working as it should.”

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Posted 1 year ago

“I use it in an alternative use. I am an enamelist using the mica sheeting in kiln vs. trivets or stilts. Thank you for a great quality product. May I share your product info. W other enamelists, many looking for mica sheets?”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews