Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order”

Helpful Report

Posted 1 year ago

“Very happy with the product. Very well built.”

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Posted 1 year ago

“They had everything I needed to fix my Craft Woodstove. Craft stoves haven’t been made in quite some time, and I had trouble finding the parts until I came across this company. Everything showed up in a few days, and the glass was packed remarkably well for shipment. Thank you!”

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Posted 1 year ago

“Quick prompt and it was in stock and it worked great. Fast delivery. Very pleased. Very very pleased”

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Posted 1 year ago

“Package well protected from potential damage to glass”

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Posted 1 year ago

“The seal we bought for our stove was authentic and came with a nice little bottle of cement. Order shipped quickly and was easy to install. Thank you!”

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Posted 1 year ago

“Very fast professional service. second time I've used them.”

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Posted 1 year ago

“I was happy with my purchase. It was all as advertised. They kept me informed though out the process and delivery. Thanks!”

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Posted 1 year ago

“a little over priced . The cut was accurate and the providing for the sale of the window gasket was a great benefit.”

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Posted 1 year ago

“I was so relieved to be able to replace the glass myself. The piece arrived very quickly, and the instructions made it simple. And now we are warm again!”

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Posted 1 year ago

“You were super fast and it was a perfect fit. Very very happy”

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Posted 1 year ago

“Easy site to use found exact replacement parts for my stove. Very happy with service. Thank you.”

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Posted 1 year ago

“Delivery was VERY fast. Size was perfect. Five stars!”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“Very knowledgeable staff.”

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Posted 1 year ago

“Thank you for the great customer service and fair price!”

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Posted 1 year ago

“Ordered replacement tempered glass for an older unit. Doors had since been discontinued and Woodstock fireplace glass custom cut and tempered to order, they fit like a charm. Packaging was very protective and arrived without incident. Very happy to have our fireplace up and running for the cooler weather coming in. Thank you!”

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Posted 1 year ago

“Nice glass, always treated our company with respect.”

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Posted 1 year ago

“Fast shipping and great price. Very fragile item packed very well arrived intact.”

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Posted 1 year ago

“Best thing that I did was to replace the glass in my fireplace door . Very simple project , should have done it 2 years ago .”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews