Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast shipping.arrived in perfect condition”

Helpful Report

Posted 1 year ago

“We broke an old piece of glass from a 1980 Quaker Moravian Parlor stove when a log hit it. Was quoted an absurd amount for custom replacement from local glass store as stove company is since out of business. Found Woodstove Fire glass online and was able to find a fairly priced, PERFECT fit replacement for our stove in 2 days. Highly recommend!”

Helpful Report

Posted 1 year ago

“Can’t say enough about Kat and Mike! Extremely knowledgeable and helpful. My stove is 45 years old very little information available online. Both.Kat and Mike went the extra yard to help me out.”

Helpful Report

Posted 1 year ago

“Prompt service. Fits great.”

Helpful Report

Posted 1 year ago

“They did good. Sent the right stuff and it worked.”

Helpful Report

Posted 1 year ago

“The new view is crystal clear. To see the warmth is to feel the warmth”

Helpful Report

Posted 1 year ago

“It’s working great thank you for the quick delivery.”

Helpful Report

Posted 1 year ago

“Great service. Easy installation Great view through a nice clean glass!!”

Helpful Report

Posted 1 year ago

“Glass fit well.I am very happy with your product and service. Thanks”

Helpful Report

Posted 1 year ago

“Was absolutely great, came extremely fast, and fit perfectly. Very satisfied with everything”

Helpful Report

Posted 1 year ago

“The dry sponge worked wonders on my very dirty glass.”

Helpful Report

Posted 1 year ago

“We heat our house strictly by wood and when the old glass cracked we needed to replace it quickly for the stove to burn efficiently. Woodstock sent the new glass quickly. In 3 days we had the new glass and got it installed. Thank you for your timely replacement.”

Helpful Report

Posted 1 year ago

“Ordering was super easy and received my order in 2 days. Product quality is excellent.”

Helpful Report

Posted 1 year ago

“The folks here are super. Truly. Easy ordering, prompt and detailed email notifications, timely updates, all around helpful.”

Helpful Report

Posted 1 year ago

“Very nice people. Great customer support and fast shipping.”

Helpful Report

Posted 1 year ago

“Nice selection fast shipping”

Helpful Report

Posted 1 year ago

“Super quick service in shipping our order and so glad to receive our glass packaged in such a way to avoid any breakage.”

Helpful Report

Posted 1 year ago

“Good job thanks”

Helpful Report

Posted 1 year ago

“Great, timely service e.”

Helpful Report

Posted 1 year ago

“Thanks for a pleasant and fruitful experience. I can’t get original parts for my Treemont stove, but the ones I picked out were very good. I didn’t even have to drill new holes. I’ll shop there again.”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews