Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and company. Delivered fast.”

Helpful Report

Posted 1 year ago

“The glass is fine and it got here quickly. Very nice business to deal with.”

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Posted 1 year ago

“Fast and easy. Gave them the size I needed. Did everything on the website a d when I got my confirmation I realized I'd made a mistake and sent it to the wrong address. I called spoke directly to a human who was able to see the order and fix the issue only minutes after I'd made it. Glass shipped the same day! Very pleased 100% recommend.”

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Posted 1 year ago

“Ordered and received my replacement glass for my lopi endeavor wood stove promptly. The replacement glass fit perfectly. I also ordered the door gasket and cement kit. My stove is working like new again. Thanks!”

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Posted 1 year ago

“Easy ordering my custom size glass. Fast delivery. Ordered on Friday it arrived on Monday. Fits perfectly. Overall great experience and transaction. Thank you and god bless”

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Posted 1 year ago

“For the last year, my wood burning stove has leaked. It was not enough smoke to make it unusable, but enough that the house would smell smoky. After installing this new seal, we did not have any leak at all. We had the fire burning all day on Sunday (while we watched my Packers choke against the Eagles). This morning we woke up with now smoky smell. I should have done this last year.”

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Posted 1 year ago

“I ordered replacement glass for our woodstove. My ordered arrived very quickly, perfect condition and it was very affordable. Glass fit perfectly!!!! Tgank you!!!”

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Posted 1 year ago

“I had a special size glass, it shipped fast and fit perfectly!!”

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Posted 1 year ago

“Great service and received my order quickly.”

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Posted 1 year ago

“Perfect fit !”

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Posted 1 year ago

“Order shipped promptly and as stated. Great company to work with.”

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Posted 1 year ago

“Very helpful!”

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Posted 1 year ago

“Fit perfectly, no problems, great”

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Posted 1 year ago

“Guy that took was great.”

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Posted 1 year ago

“The glass was well-packed for shipping and arrived in excellent condition. The suggested tutorial video insured that I installed the glass and gasket properly. The glass fit our fireplace door perfectly. We are enjoying our fireplace once again.”

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Posted 1 year ago

“Glass was a perfect fit.”

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Posted 1 year ago

“Great customer service and SUPER fast delivery. Extremely well packed. Fits perfect”

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Posted 1 year ago

“It works great”

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Posted 1 year ago

“Excellent customer service. My first glass was oversized by 1/16 of an inch in height, which isn’t typically a problem probably, but with my model It did. I called and they were quick to help. After texting them a picture of a tape measure and the glass they rushed me out another one with a return label and I had it two days later. Would be glad to do business with them again!”

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Posted 1 year ago

“Product arrived exactly as described and ahead of schedule!! Thank you all for being exactly what our country needs!!”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews