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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jeniffer O
Verified Buyer
“Excellent!!!!!! Shipping was fast, fit was perfect!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great company, fast shipping, glass fit perfect.”
Helpful Report
Posted 1 year ago
Gary M
Verified Buyer
“Parts are OEM replacement and are exact fit, finish and quality. Super fast delivery.”
Helpful Report
Posted 1 year ago
Alyson H
Verified Buyer
“The exact right replacement glass was available. The order was processed right away and arrived well packaged. I’m glad to have the repair complete before cold weather arrives.”
Helpful Report
Posted 1 year ago
Herman M
Verified Buyer
“Haven’t used the fireplace insert since I put my new glass and rope in it, had to rig some push-nuts with washers to hold glass windows in place…I’m hoping my tapping the push-nuts over the door studs to hold the corners of the taped glass isn’t too tight. Great doing business with you guys, thanks! Bud M.”
Helpful Report
Posted 1 year ago
Noel F
Verified Buyer
“Perfect fit, and very well packaged!”
Helpful Report
Posted 1 year ago
Robert R
Verified Buyer
“Thank you so much,worked out very well,will be buying more.”
Helpful Report
Posted 1 year ago
Kathleen S
Verified Buyer
“The fireplace glass was cut to the correct size service was very fast delivery excellent would recommend”
Helpful Report
Posted 1 year ago
Brian O
Verified Buyer
“I spoke to Kat on several occasions during the process of ordering the new glass. She was friendly and very helpful, and most important, very honest. I have another woodstove and should I need new glass for that one I would absolutely go back to WFG. Excellent company and excellent service reps.”
Helpful Report
Posted 1 year ago
Kenneth S
Verified Buyer
“Fit like a glove”
Helpful Report
Posted 1 year ago
Brian S
Verified Buyer
“Good business, prompt service”
Helpful Report
Posted 1 year ago
Mark S
Verified Buyer
“Custom cut glass fit Great!!!”
Helpful Report
Posted 1 year ago
Zareh A
Verified Buyer
“"Woodstove fireplace glass" is one of the very few remaining honest companies that truly like to meet your needs without the frills of upsales and pushy salesmanship that other companies are known for. The customer service has always been knowledgable, helpful and most importantly patient with all my questions. I am a repeat customer and for as long as they are around i will go back to them for all my woodstove parts needs. Thank you Mike and Kat for all your help.”
Helpful Report
Posted 1 year ago
Lori T
Verified Buyer
“Easy to order product needed. Fast delivery!”
Helpful Report
Posted 1 year ago
Jody M
Verified Buyer
“Wood heat is better than electric heat electric heat is so high”
Helpful Report
Posted 1 year ago
VADIM G
Verified Buyer
“Delivered as promised, 5 stars”
Helpful Report
Posted 1 year ago
Debra H
Verified Buyer
“This made my would stove so attractive. Very easy to install.”
Helpful Report
Posted 1 year ago
Wesley H
Verified Buyer
“Did me good”
Helpful Report
Posted 1 year ago
Patrick M
Verified Buyer
“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”
Helpful Report
Posted 1 year ago
Dan P
Verified Buyer
“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”
Helpful Report
Posted 1 year ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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