Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a piece of glass for my fireplace door, entered the glass dimensions on their website and it fit perfectly!”

Helpful Report

Posted 1 year ago

“Ordered thermostat for little buck stove 3 speed easy to install on front right side. Stove works like new.”

Helpful Report

Posted 1 year ago

“Fast shipping thank gd bc i was freezing!! Thank you”

Helpful Report

Posted 1 year ago

“Purchased a grate for my Shenandoah wood stove. Fits perfectly and good quality!”

Helpful Report

Posted 1 year ago

“Very customer friendly, professional, they go over and beyond to help”

Helpful Report

Posted 1 year ago

“Super quick, easy communication.”

Helpful Report

Posted 1 year ago

“It worked out perfect. I called and talked to your representative and answered all questions prior to ordering. Thanks for all your help!”

Helpful Report

Posted 1 year ago

“GLASS CAME IN EXCELLENT TIME. GREAT CONDITION”

Helpful Report

Posted 1 year ago

“The website was easy to navigate, the items came quickly as promised and were exactly what we needed to repair our woodstove (glass and gasket) and we love the cleaner - it works great - just ordered more.”

Total-Hearth.com 5 star review on 2nd December 2024

Helpful Report

Posted 1 year ago

“I rely on this business for replacement parts (especially the glass inset) on my very old Lopi woodburner. The order is always filled quickly and mailed without a problem. I have recommended the business to the chimney sweep. The early season discount is appreciated.”

Helpful Report

Posted 1 year ago

“Very knowledgeable and friendly service. Prices were lower than others too. Shipping was fast and packaging secure.”

Helpful Report

Posted 1 year ago

“Excellent fit and finish”

Total-Hearth.com 5 star review on 1st December 2024

Helpful Report

Posted 1 year ago

“Shipping was prompt. Glass fit perfectly in Vermont Defiant. After a month of fires no issues. Pricing is reasonable.”

Helpful Report

Posted 1 year ago

“Fast fast service!!!”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“It fit very well. The video was much appreciated.”

Helpful Report

Posted 1 year ago

“Found A good choice for Glass , Awesome Delivery was 2 to none , GREAT,”

Helpful Report

Posted 1 year ago

“Kat was THE BEST!!!!! I will recommend you to anyone in need”

Helpful Report

Posted 1 year ago

“Great product and service at a fair price.”

Helpful Report

Posted 1 year ago

“Great, fast service, exceptional product!!!”

Total-Hearth.com 5 star review on 22nd November 2024

Helpful Report

Posted 1 year ago

Looks Really Cool!

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews