Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to install and clean, the fire looks great!”

Helpful Report

Posted 1 year ago

“Great, high quality wiring harness. Plugged right in.”

Helpful Report

Posted 1 year ago

“Perfect fit!”

Helpful Report

Posted 1 year ago

“Just like brand new.”

Helpful Report

Posted 1 year ago

“Easy to order”

Helpful Report

Posted 1 year ago

“Very happy with the product. Very well built.”

Helpful Report

Posted 1 year ago

“They had everything I needed to fix my Craft Woodstove. Craft stoves haven’t been made in quite some time, and I had trouble finding the parts until I came across this company. Everything showed up in a few days, and the glass was packed remarkably well for shipment. Thank you!”

Helpful Report

Posted 1 year ago

“Quick prompt and it was in stock and it worked great. Fast delivery. Very pleased. Very very pleased”

Helpful Report

Posted 1 year ago

“Package well protected from potential damage to glass”

Helpful Report

Posted 1 year ago

“The seal we bought for our stove was authentic and came with a nice little bottle of cement. Order shipped quickly and was easy to install. Thank you!”

Helpful Report

Posted 1 year ago

“Very fast professional service. second time I've used them.”

Helpful Report

Posted 1 year ago

“I was happy with my purchase. It was all as advertised. They kept me informed though out the process and delivery. Thanks!”

Helpful Report

Posted 1 year ago

“a little over priced . The cut was accurate and the providing for the sale of the window gasket was a great benefit.”

Helpful Report

Posted 1 year ago

“I was so relieved to be able to replace the glass myself. The piece arrived very quickly, and the instructions made it simple. And now we are warm again!”

Helpful Report

Posted 1 year ago

“You were super fast and it was a perfect fit. Very very happy”

Helpful Report

Posted 1 year ago

“Easy site to use found exact replacement parts for my stove. Very happy with service. Thank you.”

Helpful Report

Posted 1 year ago

“Delivery was VERY fast. Size was perfect. Five stars!”

Helpful Report

Posted 1 year ago

“Great”

Helpful Report

Posted 1 year ago

“Very knowledgeable staff.”

Helpful Report

Posted 1 year ago

“Thank you for the great customer service and fair price!”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews