Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You were super fast and it was a perfect fit. Very very happy”

Helpful Report

Posted 1 year ago

“Easy site to use found exact replacement parts for my stove. Very happy with service. Thank you.”

Helpful Report

Posted 1 year ago

“Delivery was VERY fast. Size was perfect. Five stars!”

Helpful Report

Posted 1 year ago

“Great”

Helpful Report

Posted 1 year ago

“Very knowledgeable staff.”

Helpful Report

Posted 1 year ago

“Thank you for the great customer service and fair price!”

Helpful Report

Posted 1 year ago

“Ordered replacement tempered glass for an older unit. Doors had since been discontinued and Woodstock fireplace glass custom cut and tempered to order, they fit like a charm. Packaging was very protective and arrived without incident. Very happy to have our fireplace up and running for the cooler weather coming in. Thank you!”

Helpful Report

Posted 1 year ago

“Nice glass, always treated our company with respect.”

Helpful Report

Posted 1 year ago

“Fast shipping and great price. Very fragile item packed very well arrived intact.”

Helpful Report

Posted 1 year ago

“Best thing that I did was to replace the glass in my fireplace door . Very simple project , should have done it 2 years ago .”

Helpful Report

Posted 1 year ago

“I am super glad I was able to get this product. It literally was almost the last one. There was two available and I got this one. I think i may get the other one too lol. This one I can see my flames in this unit. I am super thankful for you guys so thank you guys.”

Helpful Report

Posted 1 year ago

“My glass order was for our Vermont Castings stove. The size was right on. Thank you. The fire looks great.”

Helpful Report

Posted 1 year ago

“The very best customer service !! I had an issue with the glass thickness. Kat Foss helped me get the right glass for my stove. Thank you !!! Joe Z Maggie Valley NC”

Helpful Report

Posted 1 year ago

“Excellent!!!!!! Shipping was fast, fit was perfect!”

Helpful Report

Posted 1 year ago

“Great company, fast shipping, glass fit perfect.”

Helpful Report

Posted 1 year ago

“Parts are OEM replacement and are exact fit, finish and quality. Super fast delivery.”

Helpful Report

Posted 1 year ago

“The exact right replacement glass was available. The order was processed right away and arrived well packaged. I’m glad to have the repair complete before cold weather arrives.”

Helpful Report

Posted 1 year ago

“Haven’t used the fireplace insert since I put my new glass and rope in it, had to rig some push-nuts with washers to hold glass windows in place…I’m hoping my tapping the push-nuts over the door studs to hold the corners of the taped glass isn’t too tight. Great doing business with you guys, thanks! Bud M.”

Helpful Report

Posted 1 year ago

“Perfect fit, and very well packaged!”

Helpful Report

Posted 1 year ago

“Thank you so much,worked out very well,will be buying more.”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews