Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good. Thank you!”

Helpful Report

Posted 1 year ago

“Great product. We needed this replacement and it was perfect. Highly recommend.”

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Posted 1 year ago

“fit perfect no problems”

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Posted 1 year ago

“It was exactly what I ordered.”

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Posted 1 year ago

“Perfect fit, clear, very nice”

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Posted 1 year ago

“Customer service representative was very helpful and product was delivered in a very timely manner.”

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Posted 1 year ago

“Received very quickly. Good quality items and easy to install with the instructions provided.”

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Posted 1 year ago

“Awesome quick service and quick delivery”

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Posted 1 year ago

“I ordered new glass for my woodstove, which is 20+ years old. It arrived a very quickly, fits beautiful. Great customer service - friendly, knowledgeable and efficient!”

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Posted 1 year ago

“I searched everywhere for replacement glass for our wood burning stove… Woodstove Fireplace Glass got us our glass easy and affordable!!! It shipped and came fast! Thank you, we are very happy!”

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Posted 1 year ago

“Great service and price. I went to a local glass place and the glass I needed cost $120. I paid $50 here and I got it quickly! Thanks!”

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Posted 1 year ago

“Excellent customer service. Very knowledgeable and answered all my questions in a easy to understand manner. Won't use any other company.”

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Posted 1 year ago

“The glass fit perfect. The rope seal doesn’t seem to be as thick as the older rope seal and does let air past but, I close the dampers a little more and burns with the result that I previously had. No complaints”

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Posted 1 year ago

“Perfect match for our woodstove,very prompt service with knowledgeable information about installation of product!Stop looking for a business and order here!”

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Posted 1 year ago

“The new glass looks so much better and my fireplace insert is much more efficient. I wish I had done this earlier.”

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Posted 1 year ago

“Perfect fit ,easy install took 10 minutes”

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Posted 1 year ago

“The glass arrived quickly and was an easy replacement. Very happy with the purchase.”

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Posted 1 year ago

“Needed glass in a pinch and they delivered on time!”

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Posted 1 year ago

“Product as advertised. Received in a timely manner.”

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Posted 1 year ago

“Very quick and accurate delivery of the new glass for the Tolotti stove door. Loved the video explaining how to install it- very easy.”

Total-Hearth.com 5 star review on 2nd February 2025

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews