Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,778 Reviews

98 %

of reviewers recommend Total Hearth

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts are OEM replacement and are exact fit, finish and quality. Super fast delivery.”

Helpful Report

Posted 10 months ago

“The exact right replacement glass was available. The order was processed right away and arrived well packaged. I’m glad to have the repair complete before cold weather arrives.”

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Posted 10 months ago

“Haven’t used the fireplace insert since I put my new glass and rope in it, had to rig some push-nuts with washers to hold glass windows in place…I’m hoping my tapping the push-nuts over the door studs to hold the corners of the taped glass isn’t too tight. Great doing business with you guys, thanks! Bud M.”

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Posted 10 months ago

“Perfect fit, and very well packaged!”

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Posted 10 months ago

“Thank you so much,worked out very well,will be buying more.”

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Posted 10 months ago

“The fireplace glass was cut to the correct size service was very fast delivery excellent would recommend”

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Posted 10 months ago

“I spoke to Kat on several occasions during the process of ordering the new glass. She was friendly and very helpful, and most important, very honest. I have another woodstove and should I need new glass for that one I would absolutely go back to WFG. Excellent company and excellent service reps.”

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Posted 10 months ago

“Fit like a glove”

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Posted 10 months ago

“Good business, prompt service”

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Posted 10 months ago

“Custom cut glass fit Great!!!”

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Posted 10 months ago

“"Woodstove fireplace glass" is one of the very few remaining honest companies that truly like to meet your needs without the frills of upsales and pushy salesmanship that other companies are known for. The customer service has always been knowledgable, helpful and most importantly patient with all my questions. I am a repeat customer and for as long as they are around i will go back to them for all my woodstove parts needs. Thank you Mike and Kat for all your help.”

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Posted 10 months ago

“Easy to order product needed. Fast delivery!”

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Posted 10 months ago

“Wood heat is better than electric heat electric heat is so high”

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Posted 10 months ago

“Delivered as promised, 5 stars”

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Posted 11 months ago

“This made my would stove so attractive. Very easy to install.”

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Posted 11 months ago

“Did me good”

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Posted 11 months ago

“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”

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Posted 11 months ago

“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”

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Posted 11 months ago

“Kat was extremely helpful. I would highly recommend!”

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Posted 1 year ago

“Glass was cut precisely. Fit perfect.”

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Posted 1 year ago

Total Hearth is rated 4.8 based on 1,778 reviews