Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear, fast delivery, great warranty”

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Posted 11 months ago

“Everything was great with the glass.thanks gary”

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Posted 11 months ago

“Best customer service ever. Thanks!”

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Posted 11 months ago

“I had purchased a spare glass many years ago when I had one break and it took me over a month to get a replacement. When it broke this time I had a replacement and was warm the next day. I ordered one from you as a spare and have put it in a safe place so it will not get accidently broken. Your service was quick and it would have been only 4 days without a fire not like the month last time. Your web site was very informative and easy to order the exact size from.”

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Posted 11 months ago

“I have had my wood burning stove for over 30 years and my wife and I really enjoy it. It puts out some serious heat. I would clean the glass with harsh abrasives and eventually put a lot of scratches in the glass. This really affected the clarity of glass and we could not enjoy seeing the fire as we once did. Since then I discovered "over cleaner" as a way to clean the glass safely and in seconds. Wear gloves and a mask!! But the damge was done, I tried polishing the scatches out but it wasn't working. I found Woodstove Fireplace online and I called them for advice. They were super helpful on the phone. They cut a new ceramic glass exactly to my needs the same day I orderd it. I got it two days later. I also got the installation gasket kit. I repainted the door and polished all the brass. I would highly reccomend them!”

Total-Hearth.com 5 star review on 31st December 2024

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Posted 11 months ago

“I am giving the Imperial Gasket Adhesive a five star as it was much easier to apply as opposed to Rutland Stove Gasket Cement. So far the newly applied gasket works well.”

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Posted 11 months ago

“fit great , got a warranty, came fast , came in one piece ! all i could ask for (: thank you”

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Posted 11 months ago

“Great product. Quick deliver.”

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Posted 11 months ago

“Yeah, the glass arrived super fast and it’s working awesome”

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Posted 11 months ago

“It was perfect I call 10 glass company no help. Received the glass in 4 days. I would have some to call glass company and let the glass company order and install. Total price 172.00 no shipping. I would give you guys a 10 star if possible!!”

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Posted 11 months ago

“Kat was so pleasant, and helped us get exactly the glass we needed!”

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Posted 11 months ago

“Perfect fit!!”

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Posted 11 months ago

“The glass arrived in perfect condition! I was able to install it correctly, the first time! The fire box now is very pretty to look at.”

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Posted 11 months ago

“Fit great looks even better”

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Posted 11 months ago

“Glass arrived early, installed easy and looks great. Great quality. Thanks.”

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Posted 11 months ago

“For the second time, Woodstove Fireplace Glass has come to my rescue. Glass arrived two days after order, in one piece, and fit perfectly. I highly recommend them! In the photo, glass on the left is new. The glass on the right was replaced 2 years ago from these folks too.”

Total-Hearth.com 5 star review on 20th December 2024

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Posted 11 months ago

“Ordered a piece of glass for my fireplace door, entered the glass dimensions on their website and it fit perfectly!”

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Posted 11 months ago

“Ordered thermostat for little buck stove 3 speed easy to install on front right side. Stove works like new.”

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Posted 11 months ago

“Fast shipping thank gd bc i was freezing!! Thank you”

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Posted 11 months ago

“Purchased a grate for my Shenandoah wood stove. Fits perfectly and good quality!”

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Posted 11 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews