Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, fast delivery”

Helpful Report

Posted 8 months ago

“Glass was reasonably priced and arrived promptly. The "how to" video was excellent and made my D.I.Y. installation smooth. I had one question about renewing the seal, left a message and recieved almost immediate callbacks from the company. I had called another company for info whose phone message basically said "call someone else with your tech questions". So I did, customer service and support means something. Woodstove Fireplace Glass was great. Oh yeah, the local "experts" sales and sevice outfit that originally did the stove installation (fairly recent) told us the glass was no longer available, simple internet search proved them wrong.”

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Posted 8 months ago

“Everything fit perfectly. Easy install! Very quick from the time of purchase to the time I received the new glass! Highly recommended.”

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Posted 8 months ago

“The glass was a perfect fit and lightning fast shipping! I hope I won't ever have to replace it again but if so, I will order from this company again!”

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Posted 8 months ago

“Was exactly what I ordered & came extremely fast. Thank you,Don”

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Posted 8 months ago

“Peerfect fit. Looks great. Reasonable price and fast shipping....”

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Posted 8 months ago

“Very easy-to-use website, with exactly what we needed. The delivery came to our home quickly and intact.”

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Posted 9 months ago

“The glass fits so all is good”

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Posted 9 months ago

“I’ve ordered several fireplace glass~ Woodstove Foreplaxeglass has done an excellent job each time. Ken Richardson”

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Posted 9 months ago

“It fit”

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Posted 9 months ago

“Glass arrived in 2 days installed by Moscow Glass, Fit and sealed as required, Same as orginal. Thank You for advise and product. Mike in Idaho”

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Posted 9 months ago

“Worked well, easy installation.”

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Posted 9 months ago

“Easy access. Good service. Quality product”

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Posted 9 months ago

“Great customer service. Fast shipping when I needed it the most.”

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Posted 9 months ago

“We've had our stove for over 30 years, we wanted a spare motor, just in case. Thank you”

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Posted 9 months ago

“Great product! Replaced a glass and a door seal on woodstove and very simple process. Materials purchased were as described, very basic instructions, and end result appears good as new! Reccomend for any future replacements!”

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Posted 9 months ago

“All good. Thank you!”

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Posted 9 months ago

“Great product. We needed this replacement and it was perfect. Highly recommend.”

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Posted 9 months ago

“fit perfect no problems”

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Posted 9 months ago

“It was exactly what I ordered.”

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Posted 9 months ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews