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Total Mortgages Reviews

5.0 Rating 589 Reviews

99 %

of reviewers recommend Total Mortgages

Company Reviews

5.0

Based on 589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Total Mortgages:

TOTAL MORTGAGES – Home Finance Experts
The easiest place on the web to apply for your next home loan

Visit Website

Phone:

800777337

Email:

hello@total.nz

Location:

Level 1, 6 Princes Street, Hamilton Central,
Hamilton
Waikato Region
3200

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jordan and Lynette were excellent to deal with. They guided me through my first home purchase making the process easy to understand with their amazing communication.”

Helpful Report

(Hamilton) - Posted 2 months ago

“Amazing to deal with, found great deals and we are super happy with the switch. We will be in contact once our mortgage is up for renewal and do it all again”

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(Hamilton) - Posted 3 months ago

“Total Mortgages made buying my house stress free , they took all the hard work out finding finace and made this journey so much easier , at all times you knew what was happening and they sorted it all for you , kept you informed from start to finish what an amazing team , highly recomend ?? Trevor .”

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(Hamilton) - Posted 3 months ago

“Top tier company. Fast, efficient. Awesome service. Streamlined everything for us.”

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(Hamilton) - Posted 3 months ago

“Great knowledge and expertise, highly recommend.”

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(Hamilton) - Posted 3 months ago

“Very responsive, helpful and knowledgable. Also really positive and enjoyable to engage with. Great systems and felt confident in the advice I was offered.”

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(Hamilton) - Posted 3 months ago

“I was worried being my first time refinancing that it would feel like a massive task, but Alex and Harry from Total Mortgages made the whole process incredibly smooth for me. Right from the start, they were organised, proactive, and genuinely committed to helping me get the best possible outcome. They explained everything clearly, kept me updated at every step, and made sure I always understood what was happening and why.What really stood out was how consistent, reliable, and supportive they were throughout the entire journey. Any question I had was answered quickly and with patience. They handled the process in a way that made something complicated feel simple and stress‑free.Alex brought a calm, reassuring approach that made me feel confident in every decision. Harry was fantastic with communication, follow‑ups, and making sure everything stayed on track. Together, they made the experience feel personal rather than transactional, and it was clear they genuinely cared about getting me into the best position possible.I’m really grateful for the work they put in and the level of service they delivered. I highly recommend Alex and Harry to anyone looking to refinance or secure a mortgage. If you want people who are professional, responsive, and truly invested in your outcome, they’re the team you want.I would absolutely go through them again.”

Helpful Report

(Hamilton) - Posted 3 months ago

“Couldn't recommend the team at Total Mortgages enough! They made the whole process so much easier than we expected and were always there to answer our questions along the way. Friendly, easy to deal with, and genuinely invested in helping us get the best result. Thanks again team!”

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(Hamilton) - Posted 3 months ago

“Have to say that Total Mortgages are top notch help me refinance highly recommended”

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(Hamilton) - Posted 3 months ago

“It worked smoothly with no issues. Thanks for your help.”

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(Hamilton) - Posted 3 months ago

“Great communication and advice which cut down time on our side to run around all the banks as we are time poor. Tracey has been fantastic in all discussions.”

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(Hamilton) - Posted 3 months ago

“Excellent service. Great help and choices to go with”

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(Hamilton) - Posted 3 months ago

“Awesome team to deal with, they were efficient, helpful and great communicators. They took ALL the stress out of the process for refinancing and I felt really well supported. Thank you!”

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(Hamilton) - Posted 3 months ago

“Jordan and the team are awesome to work with! Super helpful and easy to deal with”

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(Hamilton) - Posted 4 months ago

“Such a great team to work with efficient, friendly, and nothing was ever too difficult to tackle. With how busy we are with whānau and mahi, they were flexible and worked seamlessly around our schedule, ensuring nothing important was delayed. The whole process was smooth and stress-free. I would absolutely recommend their service to others!”

Helpful Report

(Hamilton) - Posted 4 months ago

“I would like to say a HUGE thank you to the Team at Total mortgages especially the lovely ladies Alex and Ronnie. They were so helpful and patient with me and listened to what best suited me and my needs. I am so HAPPY to FINALLY have a mortgage!! I would highly recommend others to go through Total mortgages 100%.. THANK YOU!! THANK YOU!! THANK YOU!! 💃 Kind regards Michelle”

Helpful Report

(Hamilton) - Posted 4 months ago

“Great team to work with, they got us across the line to get the finance needed to buy our new home. Straight forward process and easy to deal with when setting up finance and arranging the loan terms to work best for us. Thanks”

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(Hamilton) - Posted 4 months ago

“I honestly can’t recommend Lynette and Jordan highly enough. From start to finish, they made the entire refinancing process feel smooth, stress-free, and incredibly well managed. We were refinancing our home loan to a different bank, and they went absolutely above and beyond every step of the way. Their communication was outstanding — always keeping us updated, answering questions quickly, and making sure we fully understood every option available to us. What impressed us most was how efficient everything was once the options were laid out. After deciding on the best path forward, the refinancing was completed within a week, which exceeded all our expectations. Professional, knowledgeable, proactive, and genuinely caring — it felt like they truly had our best interests at heart throughout the entire process. We’re extremely grateful for all their hard work and wouldn’t hesitate to recommend them to anyone looking for a mortgage broker who delivers exceptional service.”

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(Hamilton) - Posted 4 months ago

“Very accommodating and helpful.”

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(Hamilton) - Posted 4 months ago

“Sure helpful. Guided us through the whole process always answered all our questions. Great safe communication would definitely recommend 💯”

Helpful Report

(Hamilton) - Posted 5 months ago

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Total Mortgages is rated 5.0 based on 589 reviews