Towbars Australia Reviews

Name: Towbars Australia
Address: 84, Lear Jet Drive, 84, Lear Jet Drive, Caboolture
Rating: 4.62

4.6 Rating 397 Reviews

91 %

of reviewers recommend Towbars Australia

Company Reviews

Product Reviews

Metrics

4.6

Based on 397 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't fault Towbars Australia. My towbar arrived in Melbourne in just two working days, which was great. The instruictions are super detailed making it very easy to fit. I'm a competant home handyman and I had no issues at all. If you enjoy tinkering and doing stuff yourself, this is a great project to have a crack at. Next step is to do the wiring for the trailer plug. Once again the instructions are super thorough, so I can't see any major problems.”

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Posted 3 months ago

Dear James,Thank you so much for your outstanding 5-star rating of Towbars Australia! We are thrilled to hear that your towbar arrived in Melbourne within just two working days. We pride ourselves on our efficient delivery service, and it's fantastic to know that we met your expectations. We're glad to hear that our super detailed instructions made it easy for you to fit the towbar. As a competent home handyman, it's fantastic that you had no issues at all. We appreciate your enthusiasm for tinkering and doing things yourself, and we totally agree that this is a great project to take on. Also, we're pleased to know that you found our instructions for wiring the trailer plug to be super thorough. Rest assured, we're confident that you won't encounter any major problems. Once again, thank you for your kind words and for choosing Towbars Australia. We greatly appreciate your support and hope to serve you even better in the future. Best regards, The Towbars Australia Team

Posted 3 months ago

“Great product, great price and very quick delivery. Well done.”

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(Caboolture, 4510) - Posted 9 hours ago

“Ordered a towbar late on a Monday and it was at my door by Thursday morning. The kit came with everything needed and full instructions for installation. Very happy with the service and product. Would highly recommend”

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(Caboolture, 4510) - Posted 1 day ago

Hi Melissa, Thank you for the fantastic 5-star review! We're thrilled to hear that your towbar arrived promptly and that the kit had everything you needed along with clear installation instructions. Your recommendation means the world to us, and we're delighted to know that you are happy with both our service and product. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Thanks for choosing Towbars Australia!

Posted 17 hours ago

“Best fit & s o l i d !!!”

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(Caboolture, 4510) - Posted 3 days ago

Hi Gary, Thanks for the fantastic 5-star review! We're thrilled to hear that you found the fit to be the best and the quality solid. Your satisfaction is our priority, and your feedback truly motivates our team to continue delivering great products. If you have any questions or need assistance in the future, feel free to reach out! Thanks for being a part of the Towbars Australia family!

Posted 17 hours ago

“Finding the product specific product I needed for my make and model was easy. Delivery was quick. Item was simple to install.”

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(Caboolture, 4510) - Posted 1 week ago

Hi Mitchell, Thank you for your amazing 5-star review! We’re delighted to hear that you found it easy to locate the specific product you needed and that the delivery was quick. We also appreciate the feedback on the installation process being simple. Your satisfaction is what drives us, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to get in touch! Thanks for choosing Towbars Australia!

Posted 1 week ago

“Very quick service. Items sent were packaged well.”

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(Caboolture, 4510) - Posted 2 weeks ago

Hi Darren, Thank you for your wonderful 5-star review! We're thrilled to hear that you received your items quickly and that they were packaged well. Your satisfaction is incredibly important to us, and feedback like yours motivates our team to keep up the great work. If you ever need anything else or have questions, don’t hesitate to reach out! Thanks again for choosing Towbars Australia!

Posted 2 weeks ago

“No sure, my order has not arrived.”

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(Caboolture, 4510) - Posted 2 weeks ago

Hi Allan, I have just looked into this item for you. There was a problem with sorting at one of the depots. This item is still on it's way and dew in approxomatly 5 days. We do apologies for this delay and hope it gets to you really soon. Towbars Australia

Posted 2 weeks ago

“Great service thanks”

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(Caboolture, 4510) - Posted 3 weeks ago

Dear George, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service. Customer satisfaction is what we strive for, and it's wonderful to know we met your expectations. If you need any further assistance or have any questions in the future, please feel free to reach out! Thanks again for choosing Towbars Australia!

Posted 3 weeks ago

“I purchased a standard towbar for my 2024 Mitsubishi ASX. The towbar was difficult to fit as the slots in the side plates fouled the cross member flange joints needing to be cut back, the bolt holes while being oversize, are tight to fit bolts. One hole had to be elongated to get the bolt in. The right angle brackets that attach to the lower bumper bar are at least 10mm out of alignment requiring new holes to be drilled. The jig to manufacture this towbar needs to be reset.”

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(Caboolture, 4510) - Posted 3 weeks ago

“Since it has not yet arrived it is impossible to understand such a comedy of error. Absolute incompetence from online payment, order mix up at dispatch and still no delivery.”

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