“Horrendous customer service. Rude employees, will not listen to anything you say, refused to answer questions, threaten to cancel your travel if you don't pay triple what was quoted. Took our money for a Royal Caribbean cruise but never paid it to Royal Caribbean. Say they will have a supervisor call you back but never do. Can not explain where $800 they took from you went and why it never showed up on your Royal Caribbean account. Refused to explain what they were demanding triple the normal deposit for. Would not resolve the issue, caused by their company not giving our payment to Royal Caribbean, over numerous phone calls and emails. Worst travel company I've ever dealt with. I've heard all the good reviews are generated by bots. Do not do business with this company!”
“I paid for a “flexible” ticket worth £800 and when I wanted my refund they said it was only a “cover” and I’d only be getting £70 back. The worst part was the condescending agent I spoke to. Super rude and utterly unhelpful. Worst experience ever. Stay away from these people.”
“Steer clear of this company; they have stolen all of my money and scammed me. They stopped responding to my mails and messages. The fact that this fraudulent company hasn't been shut down is absurd. I would not have gotten my money back if M A D A C O V I. C O hadn't shown such incredible efficacy when i contacted them.”
“This company is a shambles. They asked me to verify my card but the verification was for £517.89. After alerting the caller to this they assured me this amount would not come out of my account but was simply put there to verify the card. The amount was then taken from my account. I was told I would receive a refund for the amount that was taken, which I have not. I have called this company several times on several different numbers, all of which have blocked my number from going through. I have now had to alert my bank, Action Fraud and the Police of this. I will NEVER book a flight this way again.”
“Why are you'll scamming people their hard earned money?? Why allow aperson to book a flight that is clearly available send out confirmation email then ask people to call u back to say then flight is not available and then refuse to give people back their money!! I contact you'll just a couple hours after booking my flight and you'll are refusing to refund me when the so called error is on your end! Theives!!!! People do not use this travel agency ever!!!”
“I was asked to pay 1800 within hours of paying 444 for a Flight change .
I had to stick to original flight dates
Nancy said she has returned the money back to my cc - when asked for proof - there is no response.
Have spoken with my bank as well - no money returned
Very poor customer service”
“After booking got an email to call them back after they unsuccessfully called me (I had no missed calls so that was a lie). When I connected to “Jordan” he said that the price I agreed to was only for the “base ticket price” and the actual amount was $700 more and I asked to cancel since that is highly unprofessional if their site is misleading to which he hung up on me”
“I PAID THROUGH DEBIT CARD SUM OF £978.20 ON FRIDAY 22 JULY 2022 TO TRAVEL JUNCTION TO BOOK A FLIGHT TO SRILANKA. INSTEAD BOOKING THE FLIGHT FOR ME THEY BOOKED THE FLIGHT TO SOMEONE IN SUDAN. I AM FROM UK. I THINK TRAVELJUNCTION SACMMED ME. i HAVE NO LUCK IN GETTING MY MONEY BACK. BEN@TRAVEL JUNCTION IS PASSING THE BUG ON MY BANK.”
“Overcharged by thousands and won't refund
Travel Junction in partnership with Travel-performance Uk overcharged me but thousands and told me it was cost of flight (it was not as I checked with airline) stole my money and refuse to return! Avoid and report to UK Fraud.”
“** Over 500 people posted Travel Junction as a scam company **
There are over 750 people who gave this company only ''one star'' or ''not recommend'' from Google/Facebook/Trustpilot. These poor people also posted their terrible experiences with TravelJunction. DO NOT trust the average score from Skyscanner or Trustpilot. Please read the comments from other people (Google or Facebook) before you go to the Traveljuction website.
Traveljunction mixed up buyers' orders and refused to return the money back. It is a great risk to book anything from them. You are very likely to lose money and get nothing.”
“Scammers and thieves. Please report company Flights & Holidays UK Ltd through Gov.uk and to Trading Standards. Pretended to be Qatar and stole £2000 from me”
