“This company is a scam!!! Beware of them they can steal your money. They deceived me and charged me more money for my air ticket. I told them no and to cancel it because they did not comply and they told me no and I have to pay a penalty of 150 usd. They are crooks.”
“Avoid this company, do not book with them or give your card info, they will charge it for over $ 300 more for the price you booked your ticket for, Scammmmm”
“Avoid this scam of an agency at all costs.
My flight to West Africa via Morocco was cancelled in December 2021 due to national travel restrictions. This agency refused to refund me nearly £600 despite the airline confirming that they had already returned my money to the agent. They then claimed that they would deduct a £75 miscellaneous admin fee from my refund that I'd have to wait 12 months to return my monies.
They eventually stopped responding to me. when I sought an update on my refund. I saved all my prior telephone notes and email correspondence with them. Thankfully I booked via credit card and claimed my money back via chargeback request. Travel Junction still attempted to dispute the refund with my bank before the matter was settled in March. Honestly, I would never book with them again. The call handlers all gave me conflicting information (Nick Johnson and Oscar Bucher); the office is based in India and consultants use aliases.
Nothing short of poor customer service and transparency. The business is clearly struggling to keep afloat at all means necessary even to the detriment of their customers.”
“Their site makes it appear like you are booking with them, but the “price” you’re agreeing to will change. In my case it was raised by $160 and when I would just book with someone else I was informed that it was a $160 fee for canceling. Apparently it was buried somewhere in a 20 page terms of agreement. This business is a scam, that I hope no one else is unfortunate enough to use.”
“If someone takes your money without the intemtion of supplying the service you paid for is that theft?
That's what this fraudulent travelJunK tion does”
“Pity there isn't a 0 star review! Total con merchant! I'm taking them to court to recover my money. Enough of their bull. They could have got me a refund from the airline had they done as instructed, instead toeing the same line "they only offer credit notes" which was a blatant lie as the airline website said contact your travel agent for a refund. Called the airline and they said the same. I'm angry and wish I'd never heard of them! DON'T USE THEM, NO MATTER HOW CHEAP THE FLIGHTS ARE!!!”
“Horrible experience. This agency cheated me and robbed my £200 by giving false information and promises. Never ever book your ticket with this agency please”
“Due to fly out Sunday for my wedding in the process of trying to get a refund for tickets that were never purchased😢
And cancellation charges I did not agree too.This has been the worst experience of my life I am devastated I just want them to rectify this and refund my money back”
“Company is total SCAM. They advertise tickets they don't have and than they will try to drain every penny from you
Stay away from this company, internet is full of review of this company doing same thing over and over again
Five stars reviews coming from employees and families members”
“It is the worst company,Frauds, scams,please don’t book with that company,they are crooks, they charge you a lot.if a flight is canceled they don’t even let you know and then they charge you again to rebook, They don’t deserve any Stars.Their is to much to write.please don’t go to them with personal experience that I am saying that.Never trust them Hope so that they close down.”
“SCAM SCAM SCAM company, indian thieves, chris jordan they use fake names, be careful, fake reviews, etc they use the same fishing way to make you pay more and more money,”
“Do not use this company, shocking customer service, promised refund shambles, false information, am taking them to court to get my money back. Spread the word do not use this company”
“Scammers! I had terrible experience with this company. I can’t believe that after all these cheating, this company still exists and continue to defraud people. They post cheaper price online, but later force people to pay more. We can’t let them continue to break our trust and mess up our integrity! They are shameless!”
“Thank God for these reviews cuz I would of been suckered into buying a ticket. Also do you notice the fake positive reviews how they all mention the name who "helped" them. Its clearly wirriten by someone who works there. Stay away. Scam”
“Beware! I purchased a ticket from AZ to NC for July this year, so that my son can be with me for my cancer treatments. I received an email with a reference #, itinerary outline and charges immediately pending from my bank account within 3min of transaction. 2 hrs later I get a call from an Amber with this agency, stating I would have to pay her $150.00 more in order to secure this flight. I could not believe this request. When I became extremely upset, by raising my voice stating you want me to do what and are you kidding me? Amber turned the tables on me, the customer. Stating she would do me a favor and cancel this trip, if I didn’t pay the extra money immediately. I need my son with me for treatments and now my money is pending from my account, which will take additional days to go back into my account and delay any further searching for me to find another ticket. I’m on medical leave with a fixed budget now. Again, this was crazy. When, I said why did I received an email with ref# and itinerary, this sound fraudulent and not right to do this! She got upset and became loud with me! I couldn’t get a word in. She kept telling me she was doing me a favor and how dare I say, this was a Scam, when she was HELPING me! WTH! When I finally had to yell out I need an email confirmation for cancellation of this transaction, she said she could NOT provide one and than began to talk to me in a very unprofessional manner and eventually “SHE” hanged up on me several times. I kept calling trying to get someone else to send me email with cancellation of my pending payment and transaction. Somehow she was the only one working there and claimed to me a supervisor. DO NOT USE! BEWARE! Had to call my bank fraudulent department about this concerning encounter with Travel-junction supervisor Amber on April 24th at 151pm ET.”
“We will never use this company again!!! First they charge more than they advertise. Then they offered a flight voucher when our flights were cancelled last spring due to the pandemic. To use those we had to pay 3 time’s more than we should have because we had to “fly the exact same flight pattern.” They changed our flight pattern after we paid them. Now our new flights have been cancelled with the rebooking being 28 hours later! I called and their representatives are telling me to “be patient.” They say someone’s working on it. We leave in 3 WEEKS! I don’t have time to be patient!! We will never use them again!”
“Do not deal with these crooks. You think you are buying the cheapest ticket. However once you dis click on the pay button you’re trapped. They call you back 30mn later to tell you that your flight option is not available anymore and that you have to pay extra fees. They do that all the time. See other reviews.”
“I was conned into this company pretending to be affiliated with Qatar airways. When I googled Qatar airways this place came up.
The guy persuaded me to cancel my flight and pay £199 to make my ticket a open ticket to use for 2 yrs.
They insisted that I paid this with debit card so I wasn’t refundable.
Now my flight is cancelled but not sure I can re-book in next 24months.
He( victor) said I need 96 hrs prior to my flight to cancel or loose the ticket and that I had only 30 minutes to decide. It’s a conman company and I’ll report them to trading standard if I can’t dispute this through my bank. Stay away from this place. Dangerous people with persuasive tactics.”
