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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gullaksen
Verified Buyer
“error on the booking page. Impossible to book for just one person. It always comes back as 2 adults. Thus, difficult to include breakfast in the booking, if you are just one person. Please correct error.”
Helpful Report
Posted 2 years ago
Sarah Burden
Verified Buyer
“Travelodge used to be a budget brand. It’s not any more price wise BUT you know what you are getting. You get friendly staff and a clean comfy bed.”
Helpful Report
Posted 2 years ago
Burton
Verified Buyer
“The hotel is a little tired but the welcome was warm (from a person) and the room the usual good standard. Just so much better than the new ones with no staff - they are dyer !!”
Helpful Report
Posted 2 years ago
Ellie Boyd
Verified Buyer
“Clean and spacious rooms with own bathroom and lots of hot water for a good price”
Helpful Report
Posted 2 years ago
Worrall;Worrall
Verified Buyer
“Easy to book, got the day and room that was great . I jaded this hotel to brake the 5 to 6 hour drive both going on holiday and then the return home round trip 600 miles”
Helpful Report
Posted 2 years ago
Baldwin
Verified Buyer
“Comfortable room. Breakfast expensive, cafeteria experience for price. Pleasant helpful staff. Breakfast room needs to be made more pleasant. Archie on reception very helpful.”
Helpful Report
Posted 2 years ago
Kearney
Verified Buyer
“The booking process was quite easy & we'll leave a full review after our visit in August”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“When website/Internet cooperated it was easy to book room and breakfast”
Helpful Report
Posted 2 years ago
Rachel Taylor
Verified Buyer
“Tried paying on any other payment but was still waiting 10 minutes later for any other payments to pop up so went to PayPal which I’m not happy with and got in straightaway.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Website east to navigate”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Clean and convenient m”
Helpful Report
Posted 2 years ago
Wreford
Verified Buyer
“Room very basic but was fine for my needs however no plugs near the bed so was unable to lay in bed on laptop or phone. Although fairly quiet there was banging of doors throughout the night . Wi-Fi was my biggest bug bare as it was rubbish and honestly not worth paying for.”
Helpful Report
Posted 2 years ago
Clarke;Porter
Verified Buyer
“Fairly easy to navigate the site and book”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It kept referring back to 2 adults even though I changed it. Otherwise would have been 5”
Helpful Report
Posted 2 years ago
Archibald
Verified Buyer
“Booking was easy and straightforward and relatively easy even for me”
Helpful Report
Posted 2 years ago
Robert Bennett
Verified Buyer
“Straightforward booking system”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Have stayed at Travelodge for many many years and don't have a problem with the organisation but do miss the box at the bottom of the page which used to direct you to dates that were cheaper for your chosen length of stay. current box does not offer the same great value deals.”
Helpful Report
Posted 2 years ago
Taylor
Verified Buyer
“Easy to arrange the booking”
Helpful Report
Posted 2 years ago
Brian Butcher
Verified Buyer
“Room was clean and comfortable, staff friendly and helpful. Light Breakfast offered lots of choices and was delicious. Would recommend Travelodge Gloucester to family, friends and visitors.”
Helpful Report
Posted 2 years ago
Marged A Rhys
Verified Buyer
“Previously had a technical error and the website booked my stay for the wrong date non-refundable. Wish there was a "cancel within" period to make accidents like this not happen, but the rest of the process was easy (if not TOO easy).”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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