Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received an email with a Black Friday offer… already had hotel booked in Manchester same night for double the price! Cancelled and booked with travel lodge within 2 mins! Very easy booking”

Helpful Report

Posted 1 year ago

“The Tolworth travel lodge are extremely helpful especially Jo on reception and Koosh all of them helpful to be honest”

Helpful Report

Posted 1 year ago

“Convenient and good value”

Helpful Report

Posted 1 year ago

“Always easy to book and add any extras online”

Helpful Report

Posted 1 year ago

“A great place to stay. Everything is within walking distance.”

Helpful Report

Posted 1 year ago

“Easy to book.”

Helpful Report

Posted 1 year ago

“Reasonable prices for a comfortable stay. We use Travelodge frequently and have never been dissatisfied”

Helpful Report

Posted 1 year ago

“Great price and easy to book”

Helpful Report

Posted 1 year ago

“The travelodge in Devizes is a great place to stay. The location is convenient to park and is great for access to the town. It’s our number one destination when ever we are in the area. A 20 minute drive is worth the wait to stay there. The staff are also very helpful.”

Helpful Report

Posted 1 year ago

“Always a straightforward process”

Helpful Report

Posted 1 year ago

“Easy to book. Very good site.”

Helpful Report

Posted 1 year ago

“Nice and easy to book!”

Helpful Report

Posted 1 year ago

“Booking was easy and clear to navigate”

Helpful Report

Posted 1 year ago

“Excellent professional and friendly service while booking.”

Helpful Report

Posted 1 year ago

“Good stay here”

Helpful Report

Posted 1 year ago

“Very comfortable bed, allways polite and helpful receptionists, good location!”

Helpful Report

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

“It’s cosy and tidy”

Helpful Report

Posted 1 year ago

“Always good value”

Helpful Report

Posted 1 year ago

“I was emailed by Travelodge to review my booking experience. I booked via the website which was clear and I achieved my goal. Using Safari on a Mac the date box on the search page jumps down off screen when you change the month - every time - and you have to scroll down to get it back. Aside this mildly irritating IT flaw there are no issues. The website offers Apple Pay which I use and I see Google Pay is on there now too. This speeds up checkout”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews