Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,786 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,786 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great nights sleep. No issues. Staff at reception very polite and helpful.”

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Posted 2 years ago

“Easy to book good value for money”

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Posted 2 years ago

“Easy to understand”

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Posted 2 years ago

“Easy booking website and making changes was seamless”

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Posted 2 years ago

“Delivers good value for money. Quiet basic but comfortable rooms. Staff are good”

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Posted 2 years ago

“Always clean, reliable and staff always helpful.. Stayed at many different travelodges, guaranteed good service. No fuss comfort.”

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Posted 2 years ago

“We have stopped at various travelodge's and have no complaints as a whole. We make allowances for little problems we may encounter because, we don't expect 5*, we want clean and tidy rooms, a nice restaurant, for breakfast and evening meal if required & pleasant staff. And that is what we generally receive. We ( me and the Wife of 45years, who recently turned 70) hope to continue to use Travelodge's over many more years and have no hesitation in recommending them. This trip is to pay a visit to Buckingham Palace, which will be something to tick off the wife's bucket list. Admittedly not the closest Travelodge to the Palace, but we have stopped at Wembley before and liked it.”

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Posted 2 years ago

“Gutes Preis-Leistungsverhältnis. Tolles, freundliches Personal.”

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Posted 2 years ago

“Easy peasy online booking”

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Posted 2 years ago

“Brilliant staff very friendly and helpful”

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Posted 2 years ago

“Always clean beds really comfortable and good prices”

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Posted 2 years ago

“Welcoming staff, very clean and comfortable room- great value. Thanks”

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Posted 2 years ago

“Very easy to book with the app”

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Posted 2 years ago

“So easy to book”

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Posted 2 years ago

“Easy to book online . Have stayed at Travel lodge Exeter many times and always had a comfortable stay . Rooms always clean .”

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Posted 2 years ago

“It is a lovely hotel Staff are always friendly and I'm always choosing to stay here more than once”

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Posted 2 years ago

“Very smooth and easy booking experience.”

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Posted 2 years ago

“Great experience and extremely central for all things to do in London”

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Posted 2 years ago

“I have, always, been, fully, satisfied with everything and all bookings with “Travelodge”. The staff has, always, gone out of their way to ensure I felt welcomed and comfortable, during my stay.”

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Posted 2 years ago

“Very easy to see. What was available and book”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,786 reviews