Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,787 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick process”

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Posted 2 years ago

“Standard Travelodge, clean, functional and unfussy. Friendly helpful check-in. The Travelodge set-up suits me perfectly: flexible prepay, allowing cancellation up to noon on check-in day, and I can come and go quickly with minimum human interaction. Friends tell me they dislike the lack of a restaurant, but Travelodge is always close to an eatery eg a cafe or M&S Food. I stay regularly at Travelodges, and I very rarely experience any problems.”

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Posted 2 years ago

“Clean room, pleasant staff.”

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Posted 2 years ago

“Easy booking system”

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Posted 2 years ago

“We have stayed at Travelodge ( in different places) many times. We re expecting this booking to be as good as previously; - comfortable, clean and user friendly in a good location at a reasonable price.”

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Posted 2 years ago

“Very easy and clear website. No problem to book rooms”

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Posted 2 years ago

“Good price friendly staff”

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Posted 2 years ago

“Staff very friendly and helpful.”

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Posted 2 years ago

“Travelodge Central in Loughborough nice and freindly staff lovely clean and airy and secure rooms. Virgin Wi-fi not so good. Saturday stay very expensive overall pretty good with excellent lifts!”

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Posted 2 years ago

“The new booking page on the Travelodge Website is a great improvement, and makes the process much easier than before.”

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Posted 2 years ago

“A friendly receptionist who helped me booking my taxi. Reasonable room with basics could be nicer to replace them. Thank you”

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Posted 2 years ago

“Was easy thank you”

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Posted 2 years ago

“booking quick and easy, but I think your prices could be better, or offer a frequent user discount”

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Posted 2 years ago

“Very good service very helpful staff”

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Posted 2 years ago

“Always easy to book a Travelodge room on the website or on the app. Easy to amend dates to find the best deal before booking.”

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Posted 2 years ago

“very easy to compare prices in Cardiff and book”

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Posted 2 years ago

“Easy to book confirms by email. Rooms always clean enough towels. Only weakness internet not always works. Used for 20 years ideal for overnight stay. Trustworthy..”

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Posted 2 years ago

“Very easy to book and staff great when we arrive. We use Travel lodge regularly and never had any complaints.”

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Posted 2 years ago

“Received an email with a Black Friday offer… already had hotel booked in Manchester same night for double the price! Cancelled and booked with travel lodge within 2 mins! Very easy booking”

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Posted 2 years ago

“The Tolworth travel lodge are extremely helpful especially Jo on reception and Koosh all of them helpful to be honest”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,787 reviews