Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,793 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,793 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Managed to book my nights with no problem and was given a good selection of alternative lodges to consider.”

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Posted 2 years ago

“Very friendly staff and very clean”

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Posted 2 years ago

“Could not find the wheelchair disabled sign on booking form as expected, sent e-mail”

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Posted 2 years ago

“Easy to book the room”

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Posted 2 years ago

“Good customer service(s.”

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Posted 2 years ago

“It was very easy to get on to your site and very easy to make the booking”

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Posted 2 years ago

“Booking was easy and simple to follow online. Been to the hotel before and know how good the service is and what a great location. Looking forward to our latest visit.”

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Posted 2 years ago

“Haven’t been yet , but online booking process was easy to do .”

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Posted 2 years ago

“Website easy to use and just what we needed.”

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Posted 2 years ago

“Easy and quick to book. Very clear pricing and options.”

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Posted 2 years ago

“The Travelodge Apps is easy to use and it is very simple to follow.”

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Posted 2 years ago

“usual straightforward and easy booking as to be expected from travelodge”

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Posted 2 years ago

“It was easy to book the room with all the extras that I wanted - I had put in the area that I wanted to stay in and offered up a number of options in the area. Great”

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Posted 2 years ago

“easy to book”

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Posted 2 years ago

“Very easy website to navigate around and found the booking process straight forward”

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Posted 2 years ago

“Very friendly and helpful. Great Location. Bit of road noise but earplugs will sort it.”

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Posted 2 years ago

“Easy to book. All done within minutes.My husband and daughter have stayed before.”

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Posted 2 years ago

“Used Travelodge loads of times, never had a bad experience, if you want clean comfortable and very reasonable price definitely the company to use”

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Posted 2 years ago

“I haven't been there yet!”

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Posted 2 years ago

“Easy and quick to book on line looking forward to our visit”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,793 reviews